The Immigration humanitarian support desk provides help and resources for people affected by natural disasters and international crises.
The support desk:
- provides information on federal programs to assist with immigration and family reunification;
- provides information on settlement services and availability of humanitarian aid; and
- guides new arrivals looking for employment opportunities in the Yukon.
To contact the support desk, email refugees@yukon.ca or phone 867-667-9500. Phone toll free in the Yukon 1-800-661-0408 extension 9500.
Refugee status
The United Nations High Commissioner for Refugees (the United Nations Refugee Agency) and the Government of Canada determine refugee status in Canada.
Only the Government of Canada can handle refugee and asylum claims. Provincial and territorial governments do not manage these claims. Learn about how Canada’s refugee system works.
Foreign nationals registered as refugees normally come to Canada on permanent resident status.
Employment opportunities
Foreign workers can use many jobs sites to search for work in the Yukon. Some sites include but are not limited to:
Region Specific Updates
Ukraine
Overseas applications under the Canada-Ukraine Authorization for Emergency Travel (CUAET) closed on July 15, 2023. Ukrainians and their family members can still apply for a temporary resident visa to come to Canada under existing programs.
Updates from the Government of Canada:
- Canada launches Pathway to Reunite Families and Support Ukrainians
- Permanent residence for Ukrainian nationals with family members in Canada
- Canada-Ukraine Authorization for Emergency Travel (CUAET) Pathway
- Ukraine Immigration Measures: Important Dates
- Canada-Ukraine Authorization for Emergency Travel: Key Figures
Resources in the Yukon:
- Contact the Ukrainian Canadian Association of Yukon (UCAY) to connect with Ukrainians residing in the Yukon.
- Contact the Multicultural Centre of the Yukon to learn about settlement services available to Ukrainians.
Gaza, the West Bank and Israel
Updates from the Government of Canada:
- Crisis in Israel, the West Bank and the Gaza Strip.
- Special measures for extended family.
- Temporary resident pathway opens for Palestinian extended family in Gaza.
Additional resources
Visit the Government of Canada’s refugees and asylum website.
Contact Immigration, Refugees and Citizenship Canada through their Client Support Centre if you have questions about your application for:
- a visa;
- a temporary permit;
- a refugee claim; or
- permanent residence.
On their website, you can:
- check processing times of your application; or
- check your application status.
To contact the support desk, email refugees@yukon.ca or phone 867-667-9500. Phone toll free in the Yukon 1-800-661-0408 extension 9500.
Our office is open from 8:30 am to 4:30 pm Yukon Time from Monday through Friday. If you're contacting us outside of these hours, send an email and you'll automatically receive our list of resources.