Apply for a collection agent licence

  1. Determine if you’re eligible
  2. Complete the application form
  3. Provide all supporting documents required
  4. Pay your fees
  5. Submit your complete application package
  1. Determine if you’re eligible

    Collection agency employees who collect on behalf of an agency are known as collection agents.

    All collection agents working in Yukon must hold a licence. We accept new licence applications on an ongoing basis. Agents must renew their licences every year. All collection agent licences expire annually on June 30.

    Eligibility

    You can apply for a collection agent licence if you meet all of the following requirements:

    • you’re employed by a collection agency that holds a valid Yukon licence; and
    • you do not have a criminal record.
  2. Complete the application form

    Download the application form.

    Complete all sections of the form. Do not leave a section blank. You may enter “not applicable” when it’s relevant. We may return incomplete applications.

    Tips

    • Make sure to sign the form’s affidavit in front of a notary public.
    • The notary or commissioner must witness and sign the affidavit.
    • You must also have your agency complete the application’s certificate of sponsoring firm section.
  3. Provide all supporting documents required

    Current photo ID

    • Provide 1 copy of current photo.
    • The ID must be issued by a territorial, provincial or federal government body.
    • The ID must show your current legal name.
    • We do not accept a healthcare card as a form of ID.
  4. Pay your fees

    Fees

    Annual collection agent licence fee: $58

    How to pay

    You can pay by:

    • cheque;
    • credit card;
    • cash; or
    • debit.

    Cheque

    • Complete the payment information form.
    • Provide a cheque in the appropriate amount made out to the Government of Yukon.
    • After we issue your licence, we'll cash your cheque.

    Credit card

    • Complete the payment information form.
    • If you submit your application in person, by courier or mail, you may include your credit card info on your payment information form.
    • If you submit your application by email or fax, do not include your credit card information on your form. We'll contact you for your credit card info.
    • After we issue your licence, we'll take payment.

    Cash or debit

    • You can only pay by cash or debit if you can pay in person at our office in Whitehorse.
    • Complete the payment information form.
    • We'll issue your licence and hold it at our office.
    • When you come to pick it up, we'll take payment by cash or debit.
  5. Submit your complete application package

    Prepare your application package

    Your complete application package must include:

    • your completed application form;
    • all supporting documents; and
    • your payment form.

    We typically process applications within 10 business days. We'll confirm you've met all legal requirements before issuing a licence. We may return your application if you’ve not provided all the required documentation.

    How to submit

    1. Give your application package to your agency.
    2. Your agency will submit the package on your behalf.

Contact 

For questions about applying for a collection agent licence, email collections.plra@gov.yk.ca, or phone 867-667-5111, toll free in Yukon 1-800-661-0408, extension 5111.