Accessibility laws that apply
Help with your baggage
Your airline will provide you with baggage assistance.
Curbside access to the airport
You'll find accessible curbsides to enter the airport at:
- the airport arrivals door; and
- other locations near the airport terminal.
View the airport map for accessible curbside locations.
A number of companies provide ground transportation services for people with disabilities. Contact them directly.
Pet relief areas
- The indoor pet relief area within the terminal is in the Gate 1 boarding lounge area.
- The outdoor relief area is south of the terminal building, outside the arrivals doors.
View the airport map for pet relief locations both inside and outside the terminal.
Questions and complaints
If you have any concerns about accessible services at the airport, contact us at firstname.lastname@example.org or 867-667-8440. We'll respond to you within 3 business days.
We welcome service animals at the airport.
Special needs security line
We have a special accessible security screening line for airport passengers.
Wheelchair service and escort passes for caretakers
You can ask for wheelchair services and escort passes through your carrier.
You'll find public charging stations for you electronic devices in the main passenger waiting room.
There are vending machines in the pre- and post-security screening areas.
Snacks and gifts
Hours of operation
The airport is open 24 hours a day, 7 days a week.
Lost and found
View a map of the terminal and parking lot.
All animals in the airport must be leashed or contained.
Airport security is on duty 24 hours a day, 7 days a week.
The security screening line opens 90 minutes before scheduled flights.
View a list of permitted and prohibited items.
There is no storage locker service at the airport.
Access free Wi-Fi throughout the airport terminal.
To contact Erik Nielsen Whitehorse International Airport, call 867-667-8440 from 9 am to 5 pm Mondays to Fridays (excluding holidays) or contact us at email@example.com.