How to manage a report of COVID-19 in your business or organized event

Contact tracing

As the development of COVID-19 continues to change in the Yukon, people with COVID-19 are now taking on more personal responsibility for informing their contacts about COVID-19 exposures.

Who should use this guidance

This guidance is for:

  • managers of businesses;
  • organizers of events; and
  • people in leadership roles in community organizations, such as places of worship and after-school programs.  

Who’s considered a close contact?

For COVID-19, a close contact is anyone who the infected person was within 2 metres (6 feet) of for a combined total of 15 minutes or more over a 24-hour period while that person was in in their infectious period.

When in the infectious period?

The infectious period is when someone can spread illness. This is usually 2 days before the start of their symptoms until 7 or 10 days after their symptoms develop.

For your specific organization or business, consider:

  • did people follow the Safe 6 guidelines; and
  • would anyone at this site or event be considered a close contact based on the definition above?

How to notify people that they’re a close contact of someone with COVID-19

For people who you believe meet the criteria for being a close contact, we ask that you notify them directly of their exposure.

You can do this:

  • verbally by phone; 
  • in an email; or
  • in a letter.

You should never include the name or any identifying information of the person with COVID-19 in any communications.

Respecting that person’s privacy is important. If someone asks who the person is, tell them you are not permitted to share this information.

An example of what to say to close contacts:

““Hi. I need to talk to you about something important. Do you have a few minutes to talk privately? I’m aware that someone was at our {business or event name] on [xxx date] who has COVID-19. I’m letting you know so you can follow the Yukon guidelines for contacts of COVID-19.”

Measures to decrease the risk of exposure

In future situations, think about what you can implement to decrease the risk of COVID-19 spread.

Review the COVID-19 guidance for businesses and organizations and consider what measures you can implement to create a safer space.