Information current

September 25, 2020

We're in Phase 3 of lifting COVID-19 restrictions. Watch the latest video update.

For non-medical questions, email or phone 1-877-374-0425.

For medical questions or if you feel ill, phone 811, or launch the COVID-19 self-assessment tool.

Yukon COVID-19 guidelines for retail businesses

Ensure that you've read and incorporated the 6 steps to staying safe into your planning as recommended by the Chief Medical Officer of Health.

6 steps to staying safe

  • Maintain physical distancing – keep 2 metres away from everyone who is not a member of your bubble.
  • Wash your hands frequently with soap and water, or use hand sanitizer with at least 60% alcohol.
  • Stay home if you’re feeling sick.
  • Don’t gather in groups of more than 10 people indoors or 50 outdoors, and remember to keep 2 metres (6 feet) apart.
  • Limit travel to rural communities, and be respectful when you’re there.
  • Self-isolate if you’ve just returned to Yukon from anywhere other than British Columbia, Nunavut and Northwest Territories, or if you’ve been in contact with someone diagnosed with COVID-19.

Complete an operational plan

To help ensure the health and safety of staff and clients, all businesses must complete an operational plan and be prepared to produce it should Environmental Health or Yukon Workers' Compensation Health and Safety Board request it. 

To get feedback on your operational plan, email

Retailers should follow these guidelines

Physical distancing

Ensure physical distancing of 2 metres (6 feet) at all times. Learn about physical distancing


Hygiene, cleaning and disinfecting

  • Provide options for staff and clients to wash their hands. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Provide supplies such as tissues, lined waste containers and hand-washing products or supplies.
  • Encourage hand-washing after the exchange of money or items. Download the hand-washing notice.
  • Frequently clean and disinfect high-touch and common areas. Learn how to clean and disinfect your workplace.

Flexible workplace

  • Prepare to institute flexible workplace and leave policies for employees who are sick, in self-isolation or caring for family members.
  • Adjust procedures to reduce social contact, such as flexible hours, staggering start times and the use of email and teleconferencing.

Employers should reassess their work environment every day and keep updated with the information posted by the Government of Yukon.