Banking service change for government and Yukon communities

Starting in September 2020, the Government of Yukon will be transitioning community banking services from TD Bank to CIBC.

The new banking service contract with CIBC will ensure continued banking services in communities around Yukon that would otherwise not be served by commercial services. The Government of Yukon is working with both TD Bank and CIBC to ensure there will be minimal disruption of service in communities. The transition will occur throughout communities between September 28 and October 15.

While community banking services will transition to a new provider, many community users will not need to change accounts or institutions as many services can be provided regardless of the institution. Business and government entities can expect the same level and type of service that currently exists.

Banking services are essential to community residents, First Nation and municipal governments, local businesses and tourists. Having reliable and convenient access to banking services ensures Yukoners in communities can take care of personal financial matters and be part of the economic growth of the territory.

Minister of Finance Sandy Silver

CIBC is pleased to be appointed to serve these Yukon communities. Since opening our first branch in Dawson City in 1898, we have been proud of our deep relationship with the people in Yukon. We look forward to providing banking services to First Nations governments and local governments, businesses, community organizations and citizens.

CIBC Northern Canada Region Head Chris Giulekas

Quick facts 
  • The communities affected and their expected date of transition to new provider will be:

    •  Beaver Creek on September 29, 2020;
    • Burwash Landing on September 28, 2020;
    • Carmacks on October 1, 2020;
    • Faro on October 7, 2020;
    • Haines Junction on October 2, 2020;
    • Mayo on October 6, 2020;
    • Pelly Crossing on October 1, 2020;
    • Ross River on October 8, 2020;
    • Teslin on October 9, 2020; and
    • Old Crow on October 15. 2020.
  • Minimizing disruption to communities and individuals is one of the main focal points for this transition. The look and feel of the services may be different, but the same services, location, days and hours open will remain the same.

  • The changes will be staggered across the communities and will be communicated in advance to affected communities.

  • CIBC currently operates full-service banking centres in Whitehorse, Dawson City and Watson Lake.


Matthew Cameron
Cabinet Communications

Erin Loxam
Communications, Finance

Trish Tervit
CIBC Communications & Public Affairs

News release #: