Information current

August 7, 2020

We're in Phase 3 of lifting COVID-19 restrictions. Watch the latest video update.

For non-medical questions, email covid19info@gov.yk.ca or phone 1-877-374-0425.

For medical questions or if you feel ill, phone 811, or launch the COVID-19 self-assessment tool.

Information on self-isolation

If a COVID-19 outbreak occurs In Yukon, we can change or revoke self-isolation measures.

 

Who does not have to self-isolate when they arrive in Yukon

You do not have to self-isolate when you arrive in Yukon if you're a resident of:

  • Yukon;
  • British Columbia;
  • Northwest Territories; and
  • Nunavut.

Upon arriving in Yukon, residents of these 4 regions have to:

  • prove they’re a resident by showing valid identification; and
  • complete a declaration to confirm they have not travelled outside of Yukon, British Columbia, Northwest Territories or Nunavut in the 14 days before they enter Yukon.

When you will have to self-isolate

You'll have to self-isolate if:

  • you're not a resident of 1 of these 4 regions; or
  • you've travelled outside of these regions in the last 14 days.

Critical workers

Some Yukoners may be exempt from the self-isolation requirement. This includes critical workers  who left the territory in the course of carrying out their duties. Critical workers do not have to self-isolate when they arrive in Yukon.

Who has to self-isolate when they arrive in Yukon

You must self-isolate when you arrive in Yukon unless you're a resident of:

  • Yukon;
  • British Columbia;
  • Northwest Territories; or
  • Nunavut.

If you are not a resident of those 4 places you must self-isolate for 14 days when you arrive in Yukon. This is the law in Yukon. This applies even if you were in 1 of the 4 regions listed above for 14 days before arriving in the territory.

What if you tested negative for COVID-19 before arriving in Yukon?

Even if you tested negative for COVID-19 before or upon arriving in Yukon, you still have to self-isolate for 14 days when you arrive in Yukon.

Why is self-isolation 14 days long?

It can take up to 14 days for people infected with COVID-19 to develop symptoms, so everyone is required to self-isolate for the full 14 days until the risk has passed. It is possible to have a negative test but still develop the disease during the self-isolation period, so you should continue to self-isolate for the full 14 days.

Limited exceptions to the self-isolation requirement

For limited exceptions to this legal requirement, read the Civil Emergency Measures Health Protection (COVID-19) Order and the Civil Emergency Measures Self-Isolation Exception for Traditional Activities (COVID-19) Order.

 

 

Where can Yukoners and their relatives self-isolate?

For Yukon residents and their relatives, self-isolation can take place in all communities. After arriving in Whitehorse, they're allowed to travel to their home community to safely self-isolate:

  • at home; or
  • another facility that's capable of meeting the requirements.
Where can non-Yukoners self-isolate?

Anyone that is not a Yukon resident, and who is required to self-isolate, must do so in Whitehorse. There are limited exceptions included in the Civil Emergency Measures Health Protection (COVID-19) Order.

You are responsible for covering the cost of your self-isolation accommodation, with limited exceptions. You cannot self-isolate at a Government of Yukon campground, but you can self-isolate in a hotel or similar accommodation. Email us and we can help you to figure out your self-isolation plan: covid19info@gov.yk.ca.

Get information on current border and travel restrictions. 

How to self-isolate
  • Watch for any signs or symptoms of COVID-19, not matter how mild.
  • Stay home and do not go anywhere you could infect others. 
  • Avoid situations where you could infect others
  • Stay away from social gatherings, work, school, day cares, health care facilities, grocery stores and any other public gatherings.
  • You may go outdoors for fresh air when by yourself, or if others you are in self-isolation with.
  • Do not have face-to-face contact (within 2 metres or 6 feet) with anyone while outdoors.

Avoid having visitors

  • Avoid having visitors in your home.
  • It's okay for friends, family or delivery drivers to drop food off or other things you may need.
  • Avoid contact with older adults and other people with chronic medical conditions, such as:
    • immune deficiencies;
    • lung problems;
    • heart disease; and
    • diabetes.

Keep your distance

  • If you have to share a space with other household members who are not self-isolating, stay away from each other (2 metres or 6 feet apart) as much as possible.
  • Use a separate bathroom if you can.
  • If you must share toilet facilities, these should be cleaned daily.
  • Avoid sharing household items.
  • You should not share the following with people in your home:
    • drinking glasses;
    • cups;
    • eating utensils;
    • pillows; or
    • other items.
  • After using household items you should clean them.

Cover your coughs and sneezes

  • Cover your nose and mouth with a tissue when coughing or sneezing.
  • Cough or sneeze into your sleeve or elbow.
  • Throw used tissues immediately into the garbage and wash your hands.

Wash your hands

  • You and your family should wash your hands frequently.
  • Wash your hands after coughing or sneezing.
  • Wash your hands after using the bathroom and before eating.
  • Wash your hands with soap and water for at least 20 seconds.
  • If water is not available, use an alcohol-based sanitizer.

Be careful when touching garbage

  • All waste can go into regular garbage bins.
  • When emptying the garbage, take care to not touch used tissues with your hands.
  • Line the garbage with a plastic bag to make waste disposal easier and safer.
  • Clean your hands with soap and water after emptying the garbage.

Clean and disinfect

  • Clean your home with regular household cleaners.
  • Clean on a daily basis regularly touched items, such as:
    • toilets;
    • sink taps;
    • handles;
    • door knobs;
    • light switches;
    • cellphones; and
    • bedside tables.

Supplies for self-isolating

The Public Health Agency of Canada has a list of supplies to get when self-isolating. Some of these supplies may not be readily available, such as masks, gloves, Tylenol, thermometers and hand sanitizer. We encourage you to buy only what you need to help us solve this problem.

Stock your home with the essential supplies you’ll need if you have to self-isolate for 14 days. You do not need to stockpile large quantities of toilet paper or any other supplies in excess of the amount. Stockpiling creates supply issues for everyone.

What to do if you develop symptoms

Find out what the symptoms of COVID-19 are. If you develop symptoms:

Follow the advice you’re given by Yukon Communicable Disease Control or other health care professionals.

Questions or need support with self-isolation?

Who to contact if you do not have a place where you can safely self-isolate or if you need support. This could mean picking up medication or groceries, or getting mental wellness or substance use care.

Email: covid19info@gov.yk.ca

Phone:

  • Emergency Support Services at 867-332-4587. This is available Monday to Friday from 8 a.m. to 4:30 p.m. If you need help outside of these hours, the voicemail message provides further directions.
  • Toll-free InfoLine at 1-877-374-0425. This is available between 7:30 a.m. and 8 p.m. 7 days a week.
In self-isolation, a COVID-19 contact, or waiting for test results

Some jurisdictions use the word “quarantine”, while others use “self-isolation”. The words are different, but what you need to do is the same. In Yukon, we use the word “self-isolation”.

In self-isolation: waiting or incubation period

When you have no signs or symptoms of COVID-19 and you're self-isolating, you're in a “waiting” or “incubation” period. This means:

  • during this period you need to self-isolate;
  • this is often when you may develop signs or symptoms of COVID-19; and
  • self-isolation is always for 14 days.

You’re a contact of someone diagnosed with COVID-19

You have to self-isolate for 14 days from the last time you were in contact with that person. If you develop signs or symptoms of COVID-19 infection:

  • phone 811; or
  • contact your health care provider.

Use our COVID-19 self-assessment tool.

You were tested for COVID-19

 You have to self-isolate if you’re waiting for:

  • test results; or
  • a follow up with your health care provider.

Can the length of your self-isolation time change?

Your self-isolation period may be fewer or more than 14 days if you're showing signs or symptoms of illness. The amount of time will depend on your condition. Your health care provider will determine how long your self-isolation period should last.

You do not have to self-isolate when you arrive in Yukon if you're a resident of:

  • Yukon;
  • British Columbia;
  • Northwest Territories; and
  • Nunavut.

Upon arriving in Yukon, residents of these 4 regions have to:

  • prove they’re a resident by showing valid identification; and
  • complete a declaration to confirm they have not travelled outside of Yukon, British Columbia, Northwest Territories or Nunavut in the 14 days before they enter Yukon.

When you will have to self-isolate

You'll have to self-isolate if:

  • you're not a resident of 1 of these 4 regions; or
  • you've travelled outside of these regions in the last 14 days.

Critical workers

Some Yukoners may be exempt from the self-isolation requirement. This includes critical workers  who left the territory in the course of carrying out their duties. Critical workers do not have to self-isolate when they arrive in Yukon.

You must self-isolate when you arrive in Yukon unless you're a resident of:

  • Yukon;
  • British Columbia;
  • Northwest Territories; or
  • Nunavut.

If you are not a resident of those 4 places you must self-isolate for 14 days when you arrive in Yukon. This is the law in Yukon. This applies even if you were in 1 of the 4 regions listed above for 14 days before arriving in the territory.

What if you tested negative for COVID-19 before arriving in Yukon?

Even if you tested negative for COVID-19 before or upon arriving in Yukon, you still have to self-isolate for 14 days when you arrive in Yukon.

Why is self-isolation 14 days long?

It can take up to 14 days for people infected with COVID-19 to develop symptoms, so everyone is required to self-isolate for the full 14 days until the risk has passed. It is possible to have a negative test but still develop the disease during the self-isolation period, so you should continue to self-isolate for the full 14 days.

Limited exceptions to the self-isolation requirement

For limited exceptions to this legal requirement, read the Civil Emergency Measures Health Protection (COVID-19) Order and the Civil Emergency Measures Self-Isolation Exception for Traditional Activities (COVID-19) Order.

 

 

For Yukon residents and their relatives, self-isolation can take place in all communities. After arriving in Whitehorse, they're allowed to travel to their home community to safely self-isolate:

  • at home; or
  • another facility that's capable of meeting the requirements.

Anyone that is not a Yukon resident, and who is required to self-isolate, must do so in Whitehorse. There are limited exceptions included in the Civil Emergency Measures Health Protection (COVID-19) Order.

You are responsible for covering the cost of your self-isolation accommodation, with limited exceptions. You cannot self-isolate at a Government of Yukon campground, but you can self-isolate in a hotel or similar accommodation. Email us and we can help you to figure out your self-isolation plan: covid19info@gov.yk.ca.

Get information on current border and travel restrictions. 

  • Watch for any signs or symptoms of COVID-19, not matter how mild.
  • Stay home and do not go anywhere you could infect others. 
  • Avoid situations where you could infect others
  • Stay away from social gatherings, work, school, day cares, health care facilities, grocery stores and any other public gatherings.
  • You may go outdoors for fresh air when by yourself, or if others you are in self-isolation with.
  • Do not have face-to-face contact (within 2 metres or 6 feet) with anyone while outdoors.

Avoid having visitors

  • Avoid having visitors in your home.
  • It's okay for friends, family or delivery drivers to drop food off or other things you may need.
  • Avoid contact with older adults and other people with chronic medical conditions, such as:
    • immune deficiencies;
    • lung problems;
    • heart disease; and
    • diabetes.

Keep your distance

  • If you have to share a space with other household members who are not self-isolating, stay away from each other (2 metres or 6 feet apart) as much as possible.
  • Use a separate bathroom if you can.
  • If you must share toilet facilities, these should be cleaned daily.
  • Avoid sharing household items.
  • You should not share the following with people in your home:
    • drinking glasses;
    • cups;
    • eating utensils;
    • pillows; or
    • other items.
  • After using household items you should clean them.

Cover your coughs and sneezes

  • Cover your nose and mouth with a tissue when coughing or sneezing.
  • Cough or sneeze into your sleeve or elbow.
  • Throw used tissues immediately into the garbage and wash your hands.

Wash your hands

  • You and your family should wash your hands frequently.
  • Wash your hands after coughing or sneezing.
  • Wash your hands after using the bathroom and before eating.
  • Wash your hands with soap and water for at least 20 seconds.
  • If water is not available, use an alcohol-based sanitizer.

Be careful when touching garbage

  • All waste can go into regular garbage bins.
  • When emptying the garbage, take care to not touch used tissues with your hands.
  • Line the garbage with a plastic bag to make waste disposal easier and safer.
  • Clean your hands with soap and water after emptying the garbage.

Clean and disinfect

  • Clean your home with regular household cleaners.
  • Clean on a daily basis regularly touched items, such as:
    • toilets;
    • sink taps;
    • handles;
    • door knobs;
    • light switches;
    • cellphones; and
    • bedside tables.

Supplies for self-isolating

The Public Health Agency of Canada has a list of supplies to get when self-isolating. Some of these supplies may not be readily available, such as masks, gloves, Tylenol, thermometers and hand sanitizer. We encourage you to buy only what you need to help us solve this problem.

Stock your home with the essential supplies you’ll need if you have to self-isolate for 14 days. You do not need to stockpile large quantities of toilet paper or any other supplies in excess of the amount. Stockpiling creates supply issues for everyone.

Find out what the symptoms of COVID-19 are. If you develop symptoms:

Follow the advice you’re given by Yukon Communicable Disease Control or other health care professionals.

Who to contact if you do not have a place where you can safely self-isolate or if you need support. This could mean picking up medication or groceries, or getting mental wellness or substance use care.

Email: covid19info@gov.yk.ca

Phone:

  • Emergency Support Services at 867-332-4587. This is available Monday to Friday from 8 a.m. to 4:30 p.m. If you need help outside of these hours, the voicemail message provides further directions.
  • Toll-free InfoLine at 1-877-374-0425. This is available between 7:30 a.m. and 8 p.m. 7 days a week.

Some jurisdictions use the word “quarantine”, while others use “self-isolation”. The words are different, but what you need to do is the same. In Yukon, we use the word “self-isolation”.

In self-isolation: waiting or incubation period

When you have no signs or symptoms of COVID-19 and you're self-isolating, you're in a “waiting” or “incubation” period. This means:

  • during this period you need to self-isolate;
  • this is often when you may develop signs or symptoms of COVID-19; and
  • self-isolation is always for 14 days.

You’re a contact of someone diagnosed with COVID-19

You have to self-isolate for 14 days from the last time you were in contact with that person. If you develop signs or symptoms of COVID-19 infection:

  • phone 811; or
  • contact your health care provider.

Use our COVID-19 self-assessment tool.

You were tested for COVID-19

 You have to self-isolate if you’re waiting for:

  • test results; or
  • a follow up with your health care provider.

Can the length of your self-isolation time change?

Your self-isolation period may be fewer or more than 14 days if you're showing signs or symptoms of illness. The amount of time will depend on your condition. Your health care provider will determine how long your self-isolation period should last.