Information current

July 10, 2020

We're in Phase 2 of lifting COVID-19 restrictions. If you have non-medical questions, email or phone 1-877-374-0425.

For medical questions or if you feel ill, phone 811, or launch the COVID-19 self-assessment tool.

Information on self-isolation

Who does not have to self-isolate when they arrive in Yukon

Residents of:

  • Yukon;
  • British Columbia;
  • Northwest Territories; and
  • Nunavut.

Upon arriving in Yukon, residents of these 4 regions have to:

  • prove they’re a resident by showing valid identification; and
  • complete a declaration to confirm they have not travelled outside of Yukon, British Columbia, Northwest Territories or Nunavut in the 14 days before they enter Yukon.

Anyone from these 4 regions who entered Yukon between June 16, 2020 and June 30, 2020 does not have to self-isolate after July 1. 

Critical workers

Some Yukoners may be exempt from the self-isolation requirement. This includes critical workers  who left the territory in the course of carrying out their duties. Critical workers do not have to self-isolate when they arrive in Yukon.

When you might have to self-isolate

If you're a resident of these 4 regions and you've travelled outside of these regions in the last 14 days, you'll have to self-isolate.

If an outbreak occurs, we can change or revoke these self-isolation exemption measures.

Who has to self-isolate when they arrive in Yukon

Any resident of Canada who does not live in:

  • Yukon;
  • British Columbia;
  • Northwest Territories; or
  • Nunavut.

For limited exceptions to this legal requirement, please read the Civil Emergency Measures Health Protection (COVID-19) Order and the Civil Emergency Measures Self-Isolation Exception for Traditional Activities (COVID-19) Order.

Where can Yukoners and their relatives self-isolate?

For Yukon residents and their relatives, self-isolation can take place in all communities. After arriving in Whitehorse, they're allowed to travel to their home community to safely self-isolate:

  • at home; or
  • another facility that's capable of meeting the requirements.

Where can other residents of Canada self-isolate?

All other residents of Canada must self-isolate in Whitehorse. There are limited exceptions included in the Civil Emergency Measures Health Protection (COVID-19) Order.

You’re responsible for covering the cost of your self-isolation accommodation. You cannot self-isolate at a Government of Yukon campground, but you can self-isolate in a hotel or similar accommodation. Email us and we can help you to figure out your self-isolation plan:

Get information on current border and travel restrictions. 

Questions or need support with self-isolation?

If you do not have a place where you can safely self-isolate or if you require support such as:

  • picking up medication or groceries; or
  • needing mental wellness of substance use care:
    • email; or
    • phone:
      • Emergency Support Services at 867-332-4587. Available Monday to Friday from 7:30 a.m. to 8 p.m. and Saturdays and Sundays from 1 p.m. to 3 p.m.
      • Toll free InfoLine at 1-877-374-0425. Available between 7:30 a.m. and 8 p.m. 7 days a week.

If you need assistance outside the times noted, the Emergency Support Services team’s voicemail has additional directions.

How to self-isolate

  • Stay home and do not go anywhere you could infect others. 
  • Avoid situations where you could infect others
  • Stay away from social gatherings, work, school, day cares, health care facilities, grocery stores and any other public gatherings.
  • You may go outdoors for fresh air when by yourself, or if others you are in self-isolation with.
  • Do not have face-to-face contact (within 2 metres or 6 feet) with anyone while outdoors.

Avoid having visitors

  • Avoid having visitors in your home.
  • It's okay for friends, family or delivery drivers to drop food off or other things you may need.
  • Avoid contact with older adults and other people with chronic medical conditions, such as:
    • immune deficiencies;
    • lung problems;
    • heart disease; and
    • diabetes.

Keep your distance

  • If you have to share a space with other household members who are not self-isolating, stay away from each other (2 metres or 6 feet apart) as much as possible.
  • Use a separate bathroom if you can.
  • If you must share toilet facilities, these should be cleaned daily.
  • Avoid sharing household items.
  • You should not share the following with people in your home:
    • drinking glasses;
    • cups;
    • eating utensils;
    • pillows; or
    • other items.
  • After using household items you should clean them.

Cover your coughs and sneezes

  • Cover your nose and mouth with a tissue when coughing or sneezing.
  • Cough or sneeze into your sleeve or elbow.
  • Throw used tissues immediately into the garbage and wash your hands.

Wash your hands

  • You and your family should wash your hands frequently.
  • Wash your hands after coughing or sneezing.
  • Wash your hands after using the bathroom and before eating.
  • Wash your hands with soap and water for at least 20 seconds.
  • If water is not available, use an alcohol-based sanitizer.

Be careful when touching garbage

  • All waste can go into regular garbage bins.
  • When emptying the garbage, take care to not touch used tissues with your hands.
  • Line the garbage with a plastic bag to make waste disposal easier and safer.
  • Clean your hands with soap and water after emptying the garbage.

Clean and disinfect

  • Clean your home with regular household cleaners.
  • Clean on a daily basis regularly touched items, such as:
    • toilets;
    • sink taps;
    • handles;
    • door knobs;
    • light switches;
    • cellphones; and
    • bedside tables.

Supplies for self-isolating

The Public Health Agency of Canada has a list of supplies to get when self-isolating. Some of these supplies may not be readily available, such as masks, gloves, Tylenol, thermometers and hand sanitizer. We encourage you to buy only what you need to help us solve this problem.

Stock your home with the essential supplies you’ll need if you have to self-isolate for 14 days. You do not need to stockpile large quantities of toilet paper or any other supplies in excess of the amount. Stockpiling creates supply issues for everyone.

Self-isolating if you’re infected and live with other people

  • Stay and sleep in a room with good airflow away from other people.
  • Use a separate bathroom if you can.
  • Wear a face mask if you’re in the same room with anyone.
  • Avoid face-to-face contact. 
  • Do not share towels or face cloths.
  • Have friends and family drop off food outside your room or home.

If you live with an Elder, senior or someone with a chronic health condition, it would be best if those people stay in the home of other family or friends.

If someone in your home gets sick with COVID-19

Follow the advice you’re given by Yukon Communicable Disease Control or other health care professionals.