Data and reports
Find reports and data that include the number of complaints and number of actions taken.
Overview of 2025
The SCAN Unit has experienced an increase in complaints compared to last fiscal year. In 2025, SCAN received 215 complaints, the highest number of complaints received annually since the SCAN unit began operations in 2006.
In 2025, the SCAN Unit:
- helped with 8 landlord-assisted evictions;
- made 199 agency referrals; and
- applied for and obtained 3 Community Safety Orders.
Report illegal or suspicious activity
You can report illegal or suspicious activity at a property by:
- calling 867-456-7226 or toll-free 1-866-530-7226; or
- filling the online complaint form and email the saved form to [email protected].
Note: not all email service providers encrypt emails end-to-end.
Contact
If you have questions about the Safer Communities and Neighbourhoods Act or the SCAN Unit, email [email protected].