Get help when phones don't work during an emergency

Out of cell phone service area

Cell phone service is not available everywhere in Yukon. If you are outside cellular range, use a landline to call 9-1-1 or a satellite phone to call 001-867-667-5555.

Cell phone disruptions

If cell phone service is disrupted or inconsistent, keep trying to call 9-1-1 or your community’s local emergency numbers. At the same time, send someone to call from a landline. Community RCMP detachment offices have emergency landlines outside the door.

Telephone failure

If there is no telephone service, send someone to report the emergency in person.

  • In the City of Whitehorse, go to one of the fire halls. They will radio for assistance. They are located on 305 Range Road or 2121 2nd Avenue.
  • Outside of Whitehorse, visit the local RCMP station. If  the community doesn't have one, visit the local health centre.