Short-term personal and crisis counselling

As an eligible government employee, you and your family will have access to immediate and confidential assistance at no cost through our Employee and Family Assistance Program (EFAP). You can get up to up to 6 sessions per case, with an unlimited number of cases each year.

Whether you want to address personal, family or work-related concerns, we can help you take the steps that lead to meaningful change.

Counselling services are available over the phone and by booking online through the MembersHealth booking portal.

Access counselling 24 hours a day, 7 days a week, 365 days a year

Phone toll free: 1-800-484-0152

Contact

For questions about accessing short-term personal and crisis counselling email [email protected] or phone 867-667-5458.

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Date modified: 2026-09-08