New walk-in medical clinic to open in Whitehorse

This news release has been edited to update the information on how to book an appointment. 

The Government of Yukon continues to work towards the goal of ensuring that all Yukoners have access to the health care and supportive services they need, when they need them. The Government of Yukon is opening a new walk-in medical clinic in Whitehorse to provide accessible and essential non-urgent health care services.

The clinic is set to begin serving the community on Monday, December 18, 2023, from a temporary location at 9010 Quartz Road, with plans for subsequent relocation in the new year to a permanent site at Mah’s Point. The clinic will begin operating with a physician, nurse and other essential health care professionals.

The clinic will be open from Monday through Wednesday, from 9 am to 12 pm and 1 pm to 4 pm and is designed to provide same-day treatment for minor illnesses and injuries, and necessary medical procedures, as well as referrals and prescriptions for non-narcotic medications for Yukoners without a dedicated primary care provider.

The Whitehorse Walk-In Medical Clinic is designed to prevent delays, encourage people to seek necessary medical treatment and reduce pressure on the Whitehorse General Hospital Emergency Department. The clinic will not provide emergency services, long-term care, specialist consultations on-site, major surgical procedures, advanced diagnostics or maternity and childbirth services. Patients requiring these services should continue to visit their primary care provider, the Whitehorse General Hospital or phone 911 in case of emergency.

To help manage patient traffic as the clinic opens, Yukoners should call 867-471-0035 to check wait times and book a same-day appointment.

The opening of the Whitehorse Walk-In Medical Clinic reflects the Government of Yukon's commitment to improving health care accessibility and responding to the community's evolving needs. 

The opening of the Whitehorse Walk-In Medical Clinic marks a pivotal moment in our commitment to strengthening health care accessibility in the Yukon. This clinic is not just a new facility; it's a promise to our community to increase timely and compassionate care, especially for those who currently lack a primary health care provider. We are committed to adapting and responding to the health care needs of all Yukoners, helping to provide everyone with access to quality medical care when and where they need it. Thank you to the dedicated team and partners at Yukon Hospitals and the Yukon Medical Association who supported the development of the clinic.

Minister of Health and Social Services Tracy-Anne McPhee

I’m excited to see another CASA commitment making life better for Yukoners. Opening a walk-in clinic will bring down barriers for Yukoners who currently struggle to access health care when and where they need it.

Annie Blake MLA for Vuntut Gwitchin and Yukon NDP Critic for Health and Social Services

Quick facts
  • Aligned with the 2020 Putting People First report, the Whitehorse Walk-In Medical Clinic contributes to advancing Recommendation 2.2, aiming to connect every Yukoner with a primary care provider as part of an integrated health care team.

  • The clinic is working towards hiring a diverse healthcare team while also considering the potential impacts on existing health care services in the territory.

  • Operating hours are 9 am to 12 pm and 1 pm to 4 pm, Monday through Wednesday, providing accessible health care services during these days. The clinic will close for the holidays from December 25 to January 1, re-opening on January 2.

  • The clinic will begin operating with a physician, nurse practitioner and other essential health care professionals, ensuring a comprehensive approach to patient care. Other positions may be added after analysis of the common needs presented at the facility.

  • While the clinic may be able to accommodate some people upon their arrival, we recommend that people call for a same-day appointment at 867-471-0035.

Media contact

Renée Francoeur
Cabinet Communications
867-334-9194
[email protected]

Zachary Burke
Communications, Health and Social Services
867-334-7986
[email protected]

News release #:
23-532
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