The Government of Yukon is committed to providing timely, accessible bilingual services and information. If you have difficulty accessing services in French, let us know by submitting a complaint.
When can I submit a complaint?
You can make a complaint if:
- services were not promoted, actively offered or available in French at a point of service of the Government of Yukon (for example, you were not informed that services were available in French, or interpretation was not offered); and
- information in French is missing or incomplete.
A complaint is not eligible if it does not relate specifically to services or information provided in French, or the absence of such services or information.
How do I submit a complaint?
Fill out the online complaint form.
Submit a complaint about French-language services
What happens after I submit a complaint?
Your complaint will first be reviewed to determine whether it is eligible.
- If it is not eligible, you will receive an email within 7 business days explaining why.
- If it is eligible, we will review the issue and take appropriate steps to address it.
We will follow up with you within 30 business days to provide an update or confirm that the issue has been addressed.
Contact
For questions, email [email protected], or phone 867-667-8260.