General guidance for businesses and organizations: COVID-19

You can follow this guidance to help stop the spread of COVID-19 or other respiratory illnesses at your business or organization.

We have lifted COVID-19 restrictions as part of the transition to reopen society and the economy. All other regulatory guidelines and policies continue to apply to regulated industries and workplaces in the Yukon.

Developing policies and guidelines

Businesses and organizations can choose to develop and follow their own COVID-19 policies and guidelines. Clients and customers should respect these guidelines when entering a business or organization.

Clearly communicate your policies and guidelines to:

  • employees;
  • clients; and
  • members of the public.

To help with communication and compliance you can:

  • post signs that remind people to:
    • maintain physical distancing and follow traffic flow;
    • perform proper hand hygiene and respiratory etiquette; and
    • stay home if sick even if symptoms are mild.
  • remove some seating to ensure space between clients; and
  • develop and implement a mask policy for your employees, clients and guests.

When you develop policies and guidelines you should consider:

  • assessing the risk in your space to promote health and safety in a way that works for your business or organization; and
  • equipping people with the tools and resources they need to be safe, such as personal protective equipment (PPE) and clear guidance.

 

Risk factors to consider
  • Although the Yukon has an increasing uptake of vaccines, coverage varies by region. Variants that are more transmissible, such as the Delta variant, require a higher rate of vaccination to contain the spread of the virus than the original variant.
  • There are populations who are not yet eligible for vaccination. It's important to consider your clients and staff and the likelihood that they're vaccinated.
  • We'll continue to see new cases of COVID-19. Monitoring case activity in the general population and in your community can inform how you operate.
  • Any of the following symptoms could indicate the presence of COVID-19 or another respiratory illness:
    • fever or chills;
    • cough; and
    • difficulty breathing.
  • Evaluating the 3 Cs can help you understand the potential risk in your work environment and choose when and how you mitigate the risk.
    The 3 Cs are:
    • closed spaces with poor ventilation;
    • crowded places with large numbers of people; and
    • close contact where it’s difficult to physically distance from others.
  • Risk increases when the 3 Cs overlap. Conditions where all 3 Cs overlap are particularly high risk.
Vaccination
  • The most important step you can take to protect yourself, your staff, clients, social group and community is to get vaccinated.
  • Consider encouraging vaccination against COVID-19 and influenza in your workplace.
  • Consider reducing barriers to getting vaccinated for your employees, such as allowing time off:
    • to go to a vaccine appointment; and
    • to recover from side effects.

Book your COVID-19 vaccine appointment online.

Find further information online or speak to your health care provider.

 

Staying home when sick

If anyone has symptoms

  • If you or your staff have symptoms:

If anyone tests positive

If you or your staff test positive for COVID-19, follow Yukon Communicable Disease Control direction and advice for self-isolation and self-care.

 

Wearing masks
  • We encourage everyone who serves the public to wear a mask. Continuing to wear masks in indoor public spaces can help to protect people:
    • who are not yet eligible to be vaccinated; and
    • who are at higher risk of severe illness.
  • Consider requiring staff to wear a mask if:
    • they serve the public; or
    • it is difficult to maintain proper physical distancing.
  • Respect people who choose to wear a mask.

Get more information on using masks.

Sanitation and hygiene
  • Provide options for staff and clients to wash their hands. If soap and water are not available, provide hand sanitizer with at least 60 per cent alcohol. Thorough hand washing is most effective at reducing the spread of illness.
  • Consider placing hand sanitizer at entrances for customer and employee use.
  • Encourage hand-washing after the exchange of money or other items.
  • Encourage proper hand hygiene and respiratory etiquette, this includes:
    • hand-washing;
    • coughing or sneezing into your elbow or tissue;
    • discarding tissues into a lined garbage bin and washing your hands afterwards;
    • using hand sanitizer with at least 60 per cent alcohol content; and
    • avoiding touching your face.
Cleaning and disinfection
  • Consider regularly cleaning and disinfecting high touch surfaces and common areas to help lower the spread of infections. These can include:
    • door handles;
    • light switches;
    • counters;
    • faucets;
    • telephones;
    • debit machines; and
    • washrooms.
  • Consider implementing a cleaning protocol throughout your facilities. Refer to the cleaning and disinfection guidelines, which you can follow and adopt into existing cleaning practices.
Safe spacing

You can:

  • use floor markers to encourage 1-way traffic flow and physical distancing;
  • regulate the number of people you allow in the establishment to ensure everyone's safely spaced;
  • post signs and other visual cues to help remind people to maintain physical distancing and follow traffic flow;
  • continue to use any plexiglass sheets you've installed; and
  • open windows and doors to the outside to improve natural ventilation if the weather permits – good ventilation helps keep indoor spaces safe, especially those that are always occupied.
Flexible workplace
  • Have a more flexible workplace and leave policies for employees who are:
    • sick;
    • in self-isolation; or
    • caring for family members.
  • Adjust procedures to reduce in person contact, such as:
    • introducing flexible hours;
    • staggering start times;
    • using email; and
    • using teleconferencing tools.
Tools and resources

Canadian Centre for Occupational Health and Safety (CCOHS)

The Canadian Centre for Occupational Health and Safety has created tip sheets, courses and publications for workplaces.

Visit the CCOHS website for more information and customizable resources.

Ottawa Public Health

Ottawa Public Health has created a COVID-19 Vaccine Toolkit for Employers that identifies how employers can build vaccine confidence among employees and support vaccination efforts.

Visit the Ottawa Public Health website for more information.

go2HR

go2HR, B.C.’s tourism and hospitality human resources and health and safety association, has various resources for employers and employees navigating the challenges of COVID-19. The COVID-19 Vaccinations in the Workplace toolkit includes answers to commonly asked questions and provides a sample employee sick leave policy.

Get the toolkit.

Businesses and organizations can choose to develop and follow their own COVID-19 policies and guidelines. Clients and customers should respect these guidelines when entering a business or organization.

Clearly communicate your policies and guidelines to:

  • employees;
  • clients; and
  • members of the public.

To help with communication and compliance you can:

  • post signs that remind people to:
    • maintain physical distancing and follow traffic flow;
    • perform proper hand hygiene and respiratory etiquette; and
    • stay home if sick even if symptoms are mild.
  • remove some seating to ensure space between clients; and
  • develop and implement a mask policy for your employees, clients and guests.

When you develop policies and guidelines you should consider:

  • assessing the risk in your space to promote health and safety in a way that works for your business or organization; and
  • equipping people with the tools and resources they need to be safe, such as personal protective equipment (PPE) and clear guidance.

 

  • Although the Yukon has an increasing uptake of vaccines, coverage varies by region. Variants that are more transmissible, such as the Delta variant, require a higher rate of vaccination to contain the spread of the virus than the original variant.
  • There are populations who are not yet eligible for vaccination. It's important to consider your clients and staff and the likelihood that they're vaccinated.
  • We'll continue to see new cases of COVID-19. Monitoring case activity in the general population and in your community can inform how you operate.
  • Any of the following symptoms could indicate the presence of COVID-19 or another respiratory illness:
    • fever or chills;
    • cough; and
    • difficulty breathing.
  • Evaluating the 3 Cs can help you understand the potential risk in your work environment and choose when and how you mitigate the risk.
    The 3 Cs are:
    • closed spaces with poor ventilation;
    • crowded places with large numbers of people; and
    • close contact where it’s difficult to physically distance from others.
  • Risk increases when the 3 Cs overlap. Conditions where all 3 Cs overlap are particularly high risk.

  • The most important step you can take to protect yourself, your staff, clients, social group and community is to get vaccinated.
  • Consider encouraging vaccination against COVID-19 and influenza in your workplace.
  • Consider reducing barriers to getting vaccinated for your employees, such as allowing time off:
    • to go to a vaccine appointment; and
    • to recover from side effects.

Book your COVID-19 vaccine appointment online.

Find further information online or speak to your health care provider.

 

If anyone has symptoms

  • If you or your staff have symptoms:

If anyone tests positive

If you or your staff test positive for COVID-19, follow Yukon Communicable Disease Control direction and advice for self-isolation and self-care.

 

  • We encourage everyone who serves the public to wear a mask. Continuing to wear masks in indoor public spaces can help to protect people:
    • who are not yet eligible to be vaccinated; and
    • who are at higher risk of severe illness.
  • Consider requiring staff to wear a mask if:
    • they serve the public; or
    • it is difficult to maintain proper physical distancing.
  • Respect people who choose to wear a mask.

Get more information on using masks.

  • Provide options for staff and clients to wash their hands. If soap and water are not available, provide hand sanitizer with at least 60 per cent alcohol. Thorough hand washing is most effective at reducing the spread of illness.
  • Consider placing hand sanitizer at entrances for customer and employee use.
  • Encourage hand-washing after the exchange of money or other items.
  • Encourage proper hand hygiene and respiratory etiquette, this includes:
    • hand-washing;
    • coughing or sneezing into your elbow or tissue;
    • discarding tissues into a lined garbage bin and washing your hands afterwards;
    • using hand sanitizer with at least 60 per cent alcohol content; and
    • avoiding touching your face.

  • Consider regularly cleaning and disinfecting high touch surfaces and common areas to help lower the spread of infections. These can include:
    • door handles;
    • light switches;
    • counters;
    • faucets;
    • telephones;
    • debit machines; and
    • washrooms.
  • Consider implementing a cleaning protocol throughout your facilities. Refer to the cleaning and disinfection guidelines, which you can follow and adopt into existing cleaning practices.

You can:

  • use floor markers to encourage 1-way traffic flow and physical distancing;
  • regulate the number of people you allow in the establishment to ensure everyone's safely spaced;
  • post signs and other visual cues to help remind people to maintain physical distancing and follow traffic flow;
  • continue to use any plexiglass sheets you've installed; and
  • open windows and doors to the outside to improve natural ventilation if the weather permits – good ventilation helps keep indoor spaces safe, especially those that are always occupied.

  • Have a more flexible workplace and leave policies for employees who are:
    • sick;
    • in self-isolation; or
    • caring for family members.
  • Adjust procedures to reduce in person contact, such as:
    • introducing flexible hours;
    • staggering start times;
    • using email; and
    • using teleconferencing tools.

Canadian Centre for Occupational Health and Safety (CCOHS)

The Canadian Centre for Occupational Health and Safety has created tip sheets, courses and publications for workplaces.

Visit the CCOHS website for more information and customizable resources.

Ottawa Public Health

Ottawa Public Health has created a COVID-19 Vaccine Toolkit for Employers that identifies how employers can build vaccine confidence among employees and support vaccination efforts.

Visit the Ottawa Public Health website for more information.

go2HR

go2HR, B.C.’s tourism and hospitality human resources and health and safety association, has various resources for employers and employees navigating the challenges of COVID-19. The COVID-19 Vaccinations in the Workplace toolkit includes answers to commonly asked questions and provides a sample employee sick leave policy.

Get the toolkit.