Page updated

Friday, May 22, 2020 ‒ 16:30

Mental health and wellness support during COVID-19

Here is a full list of services available to Yukoners during social isolation or physical distancing measures.

Wellness Together Canada

Free online tools, apps and support from trained volunteers and qualified mental health professionals during the COVID-19 pandemic.

Get support

Mental Wellness and Substance Use Services

Rapid Access Counselling Services

  • Daily slots available.
  • One-to-one brief support.
  • Phone to schedule a phone appointment.
  • No previous connection with MWSU necessary.

Whitehorse

  • Phone: 867-456-3838
  • Phone toll-free in the communities: 1-866-456-3838

Watson Lake

Phone: 867-536-3222

Teslin

Phone: 867-332-4088

Dawson City, Mayo, and Old Crow

Phone: 867-993-4300

Carmacks, Pelly Crossing, Ross River and Faro

Phone: 867-332-5468

Haines Junction, Destruction Bay, Burwash Landing and Beaver Creek

Phone: 867-334-5688

Carcross

Phone: 867-332-3157

 

Take-home naloxone program

Phone: 867-332-0722
Email: Kyla.Arnett@gov.yk.ca

Canadian Mental Health Association (CMHA) – Yukon Division

CMHA Yukon Division counselling staff are providing telephone or video sessions. Drop-in counselling has been extended from one day a week to 5 days a week. A limited number of appointments are available by phone within 48 hours of calling to book the appointment.

For more information

Phone: 867-668-6429
Email: admin@yukon.cmha.ca

Second Opinion Society

Second Opinion Society is offering phone support services.

Services

  • Information on mental health and wellness
  • Supports people navigating mental health, legal, and governmental systems in Whitehorse

Phone: 867-667-2017
Open: Monday to Friday between 1:30 p.m. and 4:30 p.m.

Hospice Yukon

Modified Hospice Yukon services are available to Yukoners at end of life and in grief to:

  • individuals;
  • families; and
  • professionals.

Grief and end-of-life counselling are available by phone or by web-based platform. Printed and online resources for grief and end-of-life support are also available.

You can ask for counselling or print resources by:

Victim Services

COVID-19: We recognize that during this time where physical isolation and staying home are being required, violence and threats of violence in homes may increase.  Victim Services can help you plan for safety and can help you explore options if you aren’t able to safely isolate during this time because there is violence or threats of violence in your home.

Victim Services also provides:

  • information;
  • support;
  • navigation of the criminal justice system; and
  • crisis support and counselling

for victims of any crime, or individuals wanting to help support a victim of crime. Learn more about Victim Services.

How to contact Victim Services

Phone Victim Services in Whitehorse or Watson Lake between 8 a.m. and 4:30 p.m. Monday through Friday.

Whitehorse:
Phone: 867-667-8500
Phone toll-free: 1-800-661-0408, extension 8500

Watson Lake
Phone: 867-536-2541

Email Victim Services at victim.services@gov.yk.ca.

If you are already working with Victim Services

Phone or text your support worker directly, or you can call or email the main number and email address.

After hours support

You can also call VictimLink BC (24 hours a day, 7 days a week) for additional supports. Phone toll-free: 1-800-563-0808.

Women's Shelter 

Find a Women's Shelter

The Vuntut Gwitchin First Nation Safe House​ 

Services: confidential, staffed, outreach, for women and children

Old Crow

Phone: 867-966-3064

Magedi Safe House

Services: confidential, staffed, outreach, for women and children

Ross River

Phone: 867-969-2722

Sexualized Assault Response Team

If you or someone you know has been sexually assaulted, call the toll free sexualized assault support line. We are here for you 24 hours a day, 7 days a week, throughout Yukon. This is a confidential line for victims of sexualized assault of all genders, ages and sexualities.

Our trained staff will support you on any path that you choose.

Phone: 844-967-7275

Cell phone for vulnerable women program

The Government of Yukon is partnering with the Yukon Status of Women Council and Northwestel to ensure that women vulnerable to violence in Yukon have safe access to cell phones and the internet during COVID-19.

To access a phone, call 867-667-4637

To donate a phone, contact the Yukon Status of Women Council at aja.mason@yswc.ca 

​Women’s Advocate 

The Women's Advocate helps women assess their options at times of crisis. They help with basic services such as:

  • financial;
  • legal;
  • social;
  • housing; and
  • employment. 

This is done while supporting women to trust in their own judgment, and make positive decisions for themselves.

Contact

Email: womensadvocate@vfwomenscentre.com.

In-person by appointment only: 503 Hanson Street, Whitehorse
Open Monday to Friday, from 9 a.m. to 5 p.m. 

Women’s Legal Advocate

The Women’s Legal Advocate develops and delivers support services to women involved in the legal/justice system including criminal justice, victim support, child protection, landlord and tenancy issues, wellness court, and family legal matters.

Phone: 867-633-7680

Seniors’ Services and Adult Protection unit

The Seniors’ Services and Adult Protection unit provides:

  • confidential information;
  • counselling;
  • support; and
  • referrals.

During the COVID-19 pandemic issues like loneliness, anxiety and financial stress arise.
The unit responds to reports of abuse, neglect or self-neglect of adults who may not be able to seek help on their own. The reporter’s identification is always confidential.

Phone: 867-456-3946
Toll-free 1-800-661-0408, extension 3946
 

Child Development Centre

Services

  • Provides counselling services related to children’s development.
  • Counselling is provided by telephone and online, as much as possible.

Contact

Phone: 867-456-8182
Phone toll free line: 1-866-835-8386
Email: info@cdcyukon.ca

Visit the Child Development Centre website.

Residential Schools Resolution Health Support Program and Crisis Line

Provides mental health, emotional and cultural support to eligible former residential school students and their families.

Services

  • Professional counselling and other services
  • 24-hour crisis line

Contact

Crisis line

Phone toll free: 1-866-925-4419

Northern region program

Phone toll free: 1-866-509-1769

All Genders Yukon Society

All Genders Yukon Society is providing email support for:

  • transgender;
  • two-spirit; non-binary individuals;
  • loved ones and family members; and
  • immediate support network.

Provides outreach and transition related resources, and free mental heath services for:

  • youth;
  • adults; and
  • families.

Email: agysboard@gmail.com

Blood Ties Four Directions Centre

The Blood Ties drop-in space is open with social distancing measures in place. Many services are still available.

Case management supports will continue by phone for all clients. The wellness counsellor, harm reduction counsellor and housing case manager and coordinator continue to work to support clients.

Housing case manager
Phone: 867-334-4037
Email: housing@bloodties.ca

Harm reduction counsellor
Phone: 867-332-8268
Email: harmreduction@bloodties.ca

Wellness counsellor
Phone: 867-332-8264
Email: wellness@bloodties.ca

Fentanyl testing services have now resumed as well.

Other services

Needle Exchange

Open hours

  • Monday to Friday
  • 8:30 a.m. and 12 p.m.
  • 1 p.m. to 4:30 p.m.

Providing:

  • Harm-reduction supplies
  • Snacks
  • Warm beverages
  • Hygiene supplies
  • Socks
  • Mitts
  • Naloxone

Outreach Van

Open hours

  • Running as scheduled
  • Monday to Saturday
  • 5:30 p.m. to 9:30 p.m

Providing:

  • Harm-reduction services and supplies
  • Snacks
  • Warm beverages
  • Hygiene supplies
  • Socks
  • Mitts
  • Nursing services
  • Naloxone

Contact or follow on social media

You can find about any changes to the schedule or have supplies dropped off. For drop-offs, content them after 5 p.m.

Phone or text: 867-334-1647
Social media: Facebook

Arrange for a drop off

Phone or text: 867-332-8268
After 5 p.m. phone or text: 867-334-1647

Whitehorse Emergency Shelter

The Whitehorse Emergency Shelter provides emergency housing and support services to Yukoners.

All essential services are open with modified hours.
Drop-in hours are currently from 7 a.m. until 4:30 p.m.

Services available after 4:30 p.m. include:

  • access to harm reduction supplies;
  • emergency shelter;
  • Emergency Medical Services (EMS); and
  • crisis support.

The Whitehorse Food Bank offers To-go dinners from 5:30 to 6:30 p.m. daily. To-go lunches are available at the Food Bank from 1 to 2 p.m. daily.

Other resources

Let’s Chat Yukon – a free, volunteer-run toll-free line anyone can call for a friendly conversation with a fellow Yukoner. 

Call 1-877-321-1001 or 867-322-2772 and leave a message and a volunteer will call you back.

Note: This is not a phone line for health advice and it is not a counselling service. Rather, it is a way for people to stay connected and support each other.

Heretohelp – information on COVID-19 and anxiety from HeretoHelp, a project of the BC Partners for Mental Health and Substance Use Information.

Kids Help Phone – a national service offering counselling services, information and referrals to youth. Services are available 24 hours a day and 7 days a week in English and French by calling 1-800-668-6868.

TAO Tel-Aide – a telephone help service for French-speaking people. It is free, anonymous and confidential for those who need emotional support. Phone lines are available around the clock at 1-800-567-9699.