Services

Find out how services in Yukon are being affected by coronavirus (COVID-19), and supported by the governments of Yukon and Canada.

Arriving in Yukon

Anyone arriving in Yukon must self-isolate for 14 days

How to self-isolate

Contact us

covid19info@gov.yk.ca

Updated: March 31, 2020 – 9:30

Federal support for Canadians

Employment insurance, GST credit, Canada Child Benefit, filing taxes, mortgage loans, student loan payments, support for Indigenous communities, and support for lower income and shelters
Find out now

Closures and cancellations

Facilities closed: 

Recreation facilities

  • Canada Games Centre
  • Ice rinks
  • Libraries

Public Schools

Classes are suspended until April 15 following March break. Learn more about education and school-related updates

Libraries, archives, museums and visitor centres

Recycling services

  • Raven Recycling
  • P&M Recycling
  • City of Whitehorse Waste Management Facility 
  • Blue Bin Recycling continues to offer roadside collection of paper products only
  • Contact your recycling depot for detailed information about closures

Events cancelled: 

  • Celebration of Swans
  • Hunter education and ethics development courses 
  • French introduction to outdoor cooking class 
  • International school trips
    • All international school trips are cancelled, including those to Alaska.
    • If there are questions about schools, email publicschools@gov.yk.ca or phone 667-5127. 
  • Yukon trapper education workshops 

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Restricted facility access

Agriculture Branch

  • Remains open but only 2 clients can be served at a time. Other clients will be required to wait outside the office doors.
  • To ask questions or make a payment, phone 867- 667-5838 or toll free in Yukon 1-800-661-0408 ext. 5838.
  • Send applications by email at agriculture@gov.yk.ca.
  • Find the Agriculture Branch.

All Yukon airport terminals 

Courts and Court Services

  • Whitehorse Court Registry remains open but are asking visitors to access services remotely or by appointment. To make an appointment phone 867-667-5441, or fax 1-800-661-0408, ext. 5441.
  • Dawson City Court Registry will be providing services by appointment only. To make an appointment phone 867-993-5070, or fax 1-800-993-5311.
  • Watson Lake Court Registry will be providing services by appointment only. To make an appointment phone 867-536-7551, or fax 1-800-536-7564. 

Good Energy rebates

  • The Energy branch remains open but are limiting visits to the office.
  • Submit your Good Energy rebate application to energy@gov.yk.ca.
  • Attach photos or scans of your supporting documents. 

Land Management Branch

  • Remains open but only 2 clients can be served at a time. Other clients will be required to wait outside the office doors.
  • To ask questions about land and land use permit applications or make a payment, phone the Land Management Branch at 867- 667-5215 or toll free in Yukon 1-800-661-0408 ext. 5215.
  • Send applications by email at land.disposition@gov.yk.ca.
  • Find the Land Management Branch.

Land Planning Branch

  • Remains open but only 2 clients can be served at a time. Other clients will be required to wait outside the office doors.
  • To ask questions about subdivision applications, development permits, discretionary use permits or zoning amendments enquiries or to make a payment, phone  867-667-3515 or toll free in Yukon 1-800-661-0408 ext. 3515.
  • Send applications by email at landplanning@gov.yk.ca.
  • Find the Land Planning Branch.

Long term care homes

  • Closed to visitors and volunteers.

Whitehorse Motor Vehicles office

  • The Whitehorse Motor Vehicles Office remains open. Yukoners are encouraged to access services online or by phone at 867-667-5315 or toll free within Yukon at 1-800-661-0408 ext. 5315.
  • Many services can be provided over the phone or through email and fax. These include driver’s licence and General Identification Card renewals, and registration transactions.
  • Lobby capacity is limited to 5 people in the waiting area and 1 client in each available wicket. Other clients are asked to wait outside in their vehicles and will receive a call when it is their turn.
  • The maximum capacity for knowledge tests is now 2 people at a time.
  • No road tests are being performed at this time.
  • Daily cleaning has been increased for the safety of clients and staff.
  • Find the Whitehorse Motor Vehicles office.

Yukon hospitals

  • Closed to visitors, with limited exceptions.
  • A strict limit of 2 people will be permitted to visit newborn and maternity patients, sick children, patients at end of life or in emergency situations.
  • Caregivers of a person with a disability and substitute decision makers are also permitted to visit.
  • All non-urgent or routine services are suspended. This includes:
    • bloodwork and lab tests;
    • x-rays;
    • CT scans and other imaging services;
    • physiotherapy;
    • occupational therapy; and
    • specialist appointments.

Yukon Housing Corporation 

  • Yukon Housing Corporation community offices are limiting visits but continue to provide services to clients by phone or by email. Find your community housing office.
  • Contact Yukon Housing Corporation Whitehorse office by phone at 867-667-5759 or toll-free at 1-800-661-0408 ext. 5759 or by email at ykhouse@gov.yk.ca
  • The Yukon Housing Corporation Whitehorse office is closed between 12:30 p.m. and 1:30 p.m.

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Changes in services

Veterinary clinics – March 30, 2020

Veterinary clinics in Yukon are currently open, but are taking measures that allow for social distancing. These include, but are not limited to, the following:

  • reducing hours,
  • limiting the number of clients in the clinic at any given time, and
  • postponing non-emergency appointments.

Phone your clinic prior to visiting. Learn about any restrictions that they've introduced to help minimize spread of illness. These new measures will help keep their staff healthy so they can continue to serve their clients and patients.

Dental services – March 27, 2020

The Chief Medical Officer of Health ordered the territory’s dental practices to suspend all non-urgent treatment until further notice. This is to protect Yukoners, as well as dental care providers, from the spread of infection.

Patients with questions should contact their dental clinic.

Counselling and crisis support during the COIVD-19 pandemic – March 27, 2020

Counselling and crisis support is available by phone and email. 

Find counselling and crisis support

Medical clinic services – March 23, 2020

Check in to a virtual appointment with your doctor

Find out how to use Doxy.me

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