About social assistance
Social Assistance helps you pay for basic living costs if you do not have enough money to live on. It’s used as a last resort after you've explored all other possible sources of income.
Social assistance is available to people living in the Yukon. You are not eligible if you leave the Yukon except for approved medical travel or treatment for up to 6 months.
This program is governed by the Social Assistance Act.
Support is adjusted annually and depends on your situation, household size and where you live.
Basic needs (Schedule A)
This may include:
- food;
- clothing;
- utilities; and
- shelter.
You're responsible for finding your housing, but your social worker can help you.
Options for emergency shelters:
- The Whitehorse Emergency Shelter, 405 Alexander Street in Whitehorse. Phone 867-455-2820.
- Youth aged 17 to 23 years old can go to the Landing Pad in Whitehorse.
- Shelters for women and children in Whitehorse, Watson Lake, Dawson and Ross River.
Extra support (Schedule B)
This may include:
- transportation;
- phone;
- education-related costs;
- winter clothing;
- household items; and
- other eligible expenses.
Eligibility for these benefits depends on individual circumstances and program criteria.
See current benefit rates and details.
Coverage for prescriptions
If you are not eligible for funding through other programs, you may be eligible to receive assistance for low-cost, generic prescriptions.
Your prescription might not be covered if:
- is not approved on the Yukon Drug Formulary.
- you're eligible for funding from another program:
- chronic healthcare;
- Pharmacare;
- non-insured health benefits; or
- Children’s Drug and Optical Program, if you have a dependent aged 18 or under.
You must get approval before buying prescription drugs. If you buy a prescription without approval, you will not be reimbursed. Social assistance does not pay for over-the-counter medication.
You may be eligible if:
- you live in the Yukon;
- you do not have enough money to meet your basic needs;
- your partner or spouse does not make enough money to meet your basic needs; and
- you do not have a First Nation Status Number, or the last working person in your relationship does not have a First Nation Status Number.
Who is not eligible
You may not be not eligible if:
- you have enough money to meet your basic needs:
- your partner or spouse has enough money to meet both of your basic needs;
- you're visiting the Yukon; or
- you're taking a post-secondary program.
If you’re eligible for a similar government support program you must use that first.
If you have a First Nation Status Number
If you or the last working person in your relationship has a First Nation Status Number you can ask for help from Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) or your local First Nation's office.
Book your intake appointment
You must book an intake appointment with a social worker. This intake appointment will take between 1 to 1.5 hours and will determine your eligibility. You can bring a support person to this appointment if you want to.
Phone the social assistance office in your community to make an intake appointment. If you live in Whitehorse phone the office from 9 to 9:30 am on Monday, Tuesday, Thursday or Friday.
At this appointment, you’ll:
- discuss your situation including your food, shelter, utility needs and any money you've received in the last 31 days;
- sign required forms; and
- review documents.
You need to bring:
- 2 pieces of personal identification (ID) for each family member;
- proof of housing costs. This can be a rental form, lease agreement, mortgage information or utility bill;
- proof of any income or assets. This can be a notice of assessment of your last tax return or recent pay stubs;
- the employment history form the social worker emailed to you; and
- bank statements from the past 90 days. Make sure these are printed on the date of your intake.
What is considered income
- Money from employment
- Employment insurance (EI)
- Pension money (CPP/OAS/GIS/CPPD)
- Child support or maintenance
- Financial assistance from other services
- Financial assistance from other locations
- e-transfers, money transfers, gifts or other deposits
- Loans (for example, personal, student or payday loans)
- Grants, bursaries, scholarships
- Inuvialuit Regional Corporation Distribution payment
- Dividends or entitlements from a First Nation
- Assets that can be quickly and easily exchanged for cash
There may be other money that has to be taken into account that's not on this list.
What is not considered income
- Canada child benefit
- GST
- Disability tax credit
- Extended family care agreement
Additional federal, territorial or First Nations government benefits and tax credits may not be considered income.
If approved:
- you’ll receive written notice of the decision;
- your benefit amount is based on your needs; and
- your payments will start once your eligibility is confirmed.
You must apply every month to keep receiving assistance.
You can ask for a review if you disagree with a decision.
Monthly reporting
Your eligibility for ongoing assistance is assessed each month. You apply for assistance by submitting your monthly application form (MAF) along with any required documentation. This may include:
- rent receipts;
- utility bills;
- pay stubs;
- bank statements;
- proof of job search, if required; and
- proof of child support or maintenance if required.
You can submit your monthly report 1 month before your regular assistance cheque. If you submit your monthly report after the 15th of the month you may receive your cheque late.
| The month you’ll receive assistance | When to submit your application report by | Include money received during this period |
| Jan | Dec 1 | Nov 1–30 |
| Feb | Jan 1 | Dec 1–31 |
| Mar | Feb 1 | Jan 1–31 |
| Apr | Mar 1 | Feb 1–28 |
| May | Apr 1 | Mar 1–31 |
| June | May 1 | Apr 1–30 |
| July | June 1 | May 1–31 |
| Aug | July 1 | June 1–30 |
| Sept | Aug 1 | July 1–31 |
| Oct | Sept 1 | Aug 1–31 |
| Nov | Oct 1 | Sept 1–30 |
| Dec | Nov | Oct 1–31 |
To receive and keep assistance, you must:
- submit your monthly application form;
- try to support yourself where possible;
- apply for other benefits you may qualify for;
- provide accurate information and documents;
- report changes right away;
- stay in the Yukon unless you have approved medical travel or treatment; and
- follow program rules.
If you’re able to work, you must look for paid work. You can still receive support for your basic needs while you work. Your social worker can help you find a job or access employment supports.
You can volunteer, but it does not replace looking for paid work.
You may still be able eligible for support while attending school. Talk to your social worker to learn what’s available.
If you have questions about social assistance, phone 867-667-5674, visit our office at 3168 3rd Avenue in Whitehorse or email [email protected].