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Monday, May 25, 2020 ‒ 16:15

Delivery of critical services guidelines during COVID-19

Download the Direction and guidelines for the delivery of critical, essential and other services.

Read the full Civil Emergency Measures Health Protection (COVID-19) Order.

Find out how to self-isolate.

Specific guidance for workers delivering critical services

Workers who deliver critical services that require them to transit in or out of Yukon or the Yukon-BC Border Area (as set out in the legal order) must comply with the legal order and adhere to the self-isolation requirements as far as practicable after entering or re-entering Yukon. If they are unable to do so, workers delivering critical services must continue to adhere to the health and safety guidance recommended by the Chief Medical Officer of Health, as outlined below.

This means that these workers should:

  • not travel outside Yukon unless travel to and from Yukon is a necessary part of delivering the critical service;
  • self-monitor daily for signs and symptoms of illness, including taking a daily temperature;
  • follow protocols for infection prevention and control including diligent hand hygiene;
  • comply with the legal order to avoid gatherings of more than 10 people;
  • avoid close contact with other workers while at work (for example, maintain a 2-metre separation and avoid shared spaces including vehicles);
  • maintain 2-metre physical distancing when travelling to and from work and between shifts, including in vehicles;
  • not share personal items such as electronics, personal protective equipment, utensils, food or cigarettes and vaping devices;
  • reduce in-person encounters with anyone outside their household whenever possible;
  • self-isolate at home on days when not required at their workplace;
  • report to their superiors and to 811 or their health care practitioner, if they have come in contact with anyone who has COVID-19 and to self-isolate if instructed by a health practitioner;
  • when outside Yukon, workers should avoid gatherings, avoid contact with others as much as possible and diligently follow hand hygiene and physical distancing rules;
  • if a worker or a person they live with, within or outside Yukon, is experiencing symptoms of COVID-19, they should call 811 for information on assessment and be assessed by a health professional before returning to work; and
  • if a worker who has not travelled outside Yukon or a worker who has completed the 14-day self-isolation period is available, that worker should perform the critical service in lieu of the employee who has not completed a 14-day self-isolation period.