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Monday, May 25, 2020 ‒ 16:15

Essential services in Yukon during COVID-19

Essential services in Yukon

As many organizations are determining what services and functions are essential to the continuity of operations, the Government of Yukon, in consultation with federal and provincial counterparts, has compiled a non-exhaustive list of essential services and functions to support and assist the continuity of operations in the following categories, in addition to the critical services listed in Yukon Critical Services. 

Download the Direction and guidelines for the delivery of critical, essential and other services.

Read the full Civil Emergency Measures Health Protection (COVID-19) Order.

Health

Food

Information and communication technologies

Energy and utilities

Transportation

Manufacturing

Construction

Finance

Safety

Government

Other Services

Health

  • Caregivers (for example, dentists, psychologists, mid-level practitioners, midwives, physical and occupational therapists and assistants, social workers, counsellors, speech pathologists and diagnostic and therapeutic technicians and technologists)
  • Hospital personnel including accounting, administrative a and admitting and discharge
  • Workers in other medical facilities (including ambulatory health and surgical, blood banks, clinics, community mental health, comprehensive outpatient rehabilitation, end stage renal disease, health departments, home health care, hospices, hospitals, long term care, procurement organizations, psychiatric facilities, and rural health clinics)
  • Manufacturers, technicians, logistics and warehouse operators, and distributors and retailers of medical equipment, medical devices, personal protective equipment (PPE), medical gases, medical isotopes, pharmaceuticals, blood and blood products, vaccines, testing materials, cannabis for medical purposes, laboratory supplies, cleaning, sanitizing, disinfecting or sterilization supplies, tissue and paper towel products, and safety gear or clothing
  • Public health and/or community health workers, including those who compile, model, analyze and communicate public health information.
  • Blood and plasma donors and the employees of the organizations that operate and manage related activities.
  • Workers who manage health plans, billing, and health information.
  • Workers performing cybersecurity functions at healthcare and public health facilities.
  • Workers performing security, incident management, and emergency operations functions at or on behalf of healthcare entities.
  • Workers who support food, shelter, and social services, and other necessities of life for economically disadvantaged or otherwise needy, vulnerable or disabled people, such as those residing in shelters, community housing, supportive housing, children in care or youth in detention centres.
  • Pharmacy employees
  • Workers performing mortuary services, including funeral homes, crematoriums, and cemetery workers.
  • Workers who coordinate with other organizations to ensure the proper recovery, handling, identification, transportation, tracking, storage, and disposal of human remains and personal effects; certify cause of death; and facilitate access to mental and/or behavioral health services to the family members, responders, and survivors of an incident.
  • Workers who provide critical personal support services in-home and also provide residential services for people with physical disabilities.
  • Workers who provide mental health, counselling and addictions services, including for Indigenous and isolated communities (for example, mental health and wellness lines).

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Food

  • Workers supporting groceries, pharmacies and other outlets that sell food and beverage products, including alcoholic beverages and cannabis, such as grocery stores, supermarkets, convenience stores, liquor and cannabis stores, markets and other similar retailers.
  • Restaurant employees necessary to support take-out and food delivery operations.
  • Food manufacturer employees and their supplier employees ‒ to include those employed in food processing (packers, meat processing, fish processing, cheese plants, milk plants, produce, etc.) facilities; livestock, poultry, fish and seafood, slaughter facilities; pet and animal feed processing facilities; human food facilities producing by-products for animal food; beverage production facilities, including alcoholic beverages; cannabis production facilities; and the production of food packaging.
  • Workers including those employed in animal food, feed, by-product and ingredient production, processing, packaging, and distribution; manufacturing, packaging, and distribution of veterinary drugs; truck delivery and transport; farm and fishery labor needed to harvest and produce our food supply domestically.
  • Agriculture and aquaculture workers and support service workers including those who field crops; those responsible for fuel ethanol facilities, storage facilities, and other agricultural inputs
  • Food, feed and beverage warehouse workers and vendor-managed inventory controllers
  • Workers supporting the sanitation of all food manufacturing processes and operations from wholesale to retail
  • Company in-house cafeterias used to feed employees.
  • Workers in food testing labs
  • Employees of companies engaged in the production of chemicals, medicines, vaccines, and other substances used by the food and agriculture industry, including pesticides, herbicides, fertilizers, minerals, enrichments, and other agricultural production aids.
  • Animal agriculture workers to include those employed in veterinary health; manufacturing and distribution of animal medical materials, animal vaccines, animal drugs, feed ingredients, feed, and bedding, etc.; transportation of live animals, animal medical materials; transportation of deceased animals for disposal; raising of animals for food; animal production operations; slaughter and packing plants and associated regulatory and government workforce.
  • Employees engaged in the manufacture and maintenance of equipment and other infrastructure necessary to agricultural, aquaculture, and fishery production and distribution.

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Information and communication technologies

Communications:
  • Technicians, operators, call-centres, wireline and wireless providers, cable service providers, satellite operations, Internet Exchange Points, and manufacturers and distributors of communications equipment and services
  • Workers who support radio, television, and media service, including, but not limited to front line news reporters, studio, and technicians for news gathering and reporting.
  • Workers at independent system operators and regional transmission organizations, and network operations staff, engineers and/or technicians to manage the network or operate facilities.
  • Engineers, technicians and associated personnel responsible for infrastructure construction and restoration, including contractors for construction and engineering of fibre optic cables and wireless sites.
  • Central office personnel to maintain and operate central office, data centres, and other network office facilities.
  • Customer service and support staff, including managed and professional services as well as remote providers of support to transitioning employees to set up and maintain home offices, who interface with customers to manage or support service environments and security issues, including payroll, billing, fraud, and troubleshooting.
  • Dispatchers involved with service repair, restoration, and supply chain operations.
  • Critical corporate support functions such as human resources, payroll, communications, security, finance, procurement, and real estate operations that support the customer and internal company networks

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Information Technology:
  • Workers who support command centres, including, but not limited to network operations command centres, broadcast operations control centres and security operations command centres.
  • Data centre operators, including system administrators, HVAC & electrical engineers, security personnel, IT managers, data transfer solutions engineers, software and hardware engineers, and database administrators
  • Client service centres, field engineers, and other technicians supporting critical infrastructure, as well as manufacturers and supply chain vendors that provide hardware and software, and information technology equipment and services (to include microelectronics and semiconductors) for critical infrastructure.
  • Workers responding to cyber incidents involving critical infrastructure, including medical facilities, governments and federal facilities, energy and utilities, and banks and financial institutions, and other critical infrastructure assets and personnel.
  • Workers supporting the provision of essential global, national and local infrastructure for computing services (including cloud computing services), business infrastructure, web-based services, and critical manufacturing.
  • Workers supporting communications systems and information technology used by critical infrastructure stakeholders.
  • Critical corporate support functions such as human resources, payroll, communications, security, finance, procurement, and real estate operations that support the customer and internal company networks

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Energy and utilities

Electricity industry:
  • Workers in call centres and fleet maintenance technicians
  • IT and OT technology staff – for EMS (Energy Management Systems) and Supervisory Control and Data Acquisition (SCADA) systems, and utility data centres; cybersecurity engineers; cybersecurity risk management
  • Vegetation management crews and traffic workers who support them
  • Environmental remediation and/or monitoring technicians
  • Workers needed to support electric vehicle charging stations and electricity distribution systems that support them

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Natural and propane gas workers in:
  • Liquefied natural gas (LNG) facilities
  • Natural gas security operations centre, natural gas operations dispatch and control rooms/centres natural gas emergency response and customer emergencies, including natural gas leak calls
  • Drilling, production, processing, refining, and transporting natural gas for use as end-use fuels, feed stocks for chemical manufacturing, or use in electricity generation
  • Propane gas dispatch and control rooms and emergency response and customer emergencies, including propane leak calls
  • Propane gas service maintenance and restoration, including call centres
  • Processing, refining, and transporting natural liquids, including propane gas, for use as end-use fuels or feed stocks for chemical manufacturing
  • Propane gas storage, transmission, and distribution centres

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Petroleum workers in:
  • Petroleum product storage, pipeline, marine transport, terminals, road transport
  • Petroleum security operations centre employees and workers who support emergency response services
  • Onshore and offshore operations for maintenance and emergency response
  • Retail fuel centres such as gas stations and truck stops, heating, marine and aircraft fuel providers and the distribution systems that support them
  • Support to oil spills and other hazardous material response and clean-up, and those who supply the equipment necessary for the response and clean-ups

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Transportation

Essential transportation workers are defined as workers supporting or enabling transportation functions in any transportation mode (for example, road, air, marine), in support of the continued essential movement of goods and people, in circumstances where non-essential travel is restricted. For greater clarity, this includes, but is not limited to:

  • truck transportation employees, including drivers, dispatchers, maintenance and repair technicians, warehouse workers, truck stop and commercial vehicle inspection station workers, rest area workers, and workers who maintain and inspect critical infrastructure (including those who require cross-border travel)
  • employees of firms and shipping facilities providing administrative and support services that enable logistics operations, including distribution, cooling, storing, packaging, and distributing products for wholesale or retail sale or use
  • maritime transportation workers, including those in the commercial shipping sector who ensure the continuity of operations and the fluidity of commercial shipping, such as vessel crew, port workers, mariners, equipment operators, longshoremen, sailors, marine pilots, marine agents, maintenance workers, tug captains, and others
  • transportation service providers, including drivers, conducting transportation services necessary for activities of daily living (for example, taxis, other private transportation providers, couriers)
  • workers in organizations that provide transportation services to businesses and people, including by air, water and road, including providing logistical support, distribution services, warehousing and storage, including truck stops and tow operators
  • transportation workers involved in construction work and necessary supporting services
  • automotive and heavy vehicle repair and maintenance workers
  • postal, courier and shipping workers, to include private companies
  • those working for distributors (to include service centres and related operations) of packaging materials, pallets, crates, containers, and other supplies needed to support manufacturing, packaging staging and distribution operations;
  • tow truck and vehicle rental workers
  • workers who support the maintenance and operation of cargo by air transportation, including flight crews, maintenance, airport operations, and other on- and off-airport facilities workers
  • public or mass transportation workers, including those with maintenance, operations, and dispatch responsibilities

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Manufacturing

  • Workers from the upstream supply chain for essential services needed to support critical infrastructure
  • Workers necessary for the manufacturing of inputs, materials and products needed for medical devices and drug supply chains, transportation, shipping, energy, communications, shipbuilding, food and agriculture, chemical manufacturing, construction , sanitation, water and wastewater treatment, and emergency services
  • Workers who support the manufacture, continuity of supply and distribution of forestry products, including, but not limited to timber, paper, and other wood products such as lumber and wood fuel
  • Workers necessary for manufacturing, maintenance, and servicing in aerospace sectors
  • Aircraft and ship Maintenance, Repair and Overhaul (MRO), including refuelling as well as routine maintenance.
  • Primary metal producers (precious and base metals )
  • Workers in mining and forestry, including workers on abandoned mines
  • Workers necessary for the manufacturing of materials and products needed for the oil and gas sector
  • Businesses that ensure global continuity of supply of mining and mineral materials and products (for example, copper, nickel and gold), and that support supply chains in Canada, including:
    • mining operations (mines and quarries) and metallurgical operations (smelters, refiners and recyclers);
    • mineral exploration and development; and
    • mining supply and services that support supply chains in the mining industry including maintenance of operations, health and safety.

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Construction

  • Workers on construction projects related to the healthcare sector including new facilities, expansions, renovations and conversion of spaces that could be re-purposed for health care space.
  • Workers on construction projects required to ensure safe and reliable operations of critical territorial infrastructure, including transit, transportation, energy and justice sectors beyond the day-to day maintenance.
  • Workers engaged in construction or demolition in the industrial, commercial, institutional and residential sectors.
  • Workers engaged in the construction of health and safety and environmental rehabilitation projects.
  • Engineers, technicians and associated personnel responsible for construction and restoration, including contractors and sub-contractors for construction.

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Finance

  • Workers who are needed to support financial transactions, advice, and services (for example, banknote processing, payment, clearing, and settlement; wholesale funding; insurance services; benefit, compensation and pension services, wealth management; and capital markets activities)
  • Workers who are needed to provide consumer and business access to banking and lending services (for example, bank branches, ATMs, customer call centres, facilities management, and to move currency and payments (for example, armored cash carriers).
  • Workers who are needed to provide pension services and employee benefits services.
  • Workers who support financial operations, such as those staffing processing data and security operations centres and other control functions.
  • Workers and suppliers of information and communication technology, legal services, and other services, enabling the delivery of essential financial services named above.

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Safety

  • 811 and 911 call centre employees
  • Workers who maintain digital systems infrastructure supporting law enforcement and emergency service operations.
  • Workers managing medical waste.
  • Workers managing waste from pharmaceuticals and medical material production.
  • Workers who maintain digital systems infrastructure supporting hazardous materials management operations.

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Government

  • Workers involved in the creation, translation and publication of public notices, regulation, legislation, public service announcements or advertisement to ensure the dissemination of essential public information or to ensure the continuity of government.
  • Workers supporting ePassport, permanent residency, facial recognition, visas, Vital Statistics, provincial or territorial Identity card programs (for example, driver’s license).
  • Workers who support the operation, inspection, maintenance and repair of essential public works facilities and operations, including dams, bridges, highways, erosion control structures, heating and cooling plants, water and sewer main breaks, fleet maintenance personnel, construction of critical or strategic infrastructure, structural engineering, geomatics, custodial health and safety requirements, environmental compliance, integrity of underground infrastructure, management of non-hazardous solid waste, traffic signal maintenance, emergency location services for buried utilities, maintenance of digital systems infrastructure supporting public works operations, and other emergent issues.
  • Educators supporting public and private K-12 schools, colleges, and universities for purposes of facilitating distance learning or performing other essential functions.
  • Workers who support necessary functions to manage critical marine transportation and activity, including fishing activities and aquaculture operations required to maintain food supply.
  • Support workers for road and line clearing, and to ensure the availability of needed facilities, transportation, energy and communications networks.
  • Workers to ensure continuity of government property and building management.
  • Workers who provide temporary emergency government accommodations.
  • Security staff to maintain building access control and physical security measures.
  • Elections personnel
  • Federal, provincial, territorial and municipal employees who support essential functions, support systems and services, and communications networks.
  • Federal, provincial, territorial, First Nations and municipal employees who support the policy, program and operational systems and services needed to ensure the business continuity of government and the economic security of Canadians.
  • Trade Officials (FTA negotiators; international data flow administrators)
  • Meteorological services
  • Workers who maintain digital systems infrastructure supporting other critical government operations.
  • Workers at operations centres necessary to maintain other essential functions, such as income support.
  • Workers who support necessary credentialing, vetting and licensing operations for transportation workers.
  • Workers who regulate and inspect products and businesses.
  • Personnel working for companies and their subcontractors, who perform under the contract to the Department of National Defence providing materials and services to the Department of National Defence.
  • Personnel who support the development, production, testing, fielding or sustaining of our military weapon systems and/ or software systems, or the infrastructure to support those activities.

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Other services

  • Workers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of institutional, commercial, residential and industrial buildings, such as plumbers, electricians, exterminators, security, property management, custodial or janitorial, fire safety and sprinkler systems and building systems maintenance and repair technicians (for example, HVAC and elevator technicians).
  • Hotel workers where hotels are used for COVID-19 mitigation and containment measures.
  • Workers engaged in the care and maintenance of contaminated sites and abandoned mines.
  • Waste and garbage collectors and processors (compost, garbage and recycling)
  • Workers who provide child care services for essential workers, and home child care services.
  • Workers who sell, rent or repair assistive/mobility/medical devices and/or supplies.
  • Workers in retirement homes and workers who provide personal support services (for examples, to seniors and persons with disabilities).
  • Professional and other services that support lawmakers and the court system to ensure people have access to justice where critical interests are at stake.
  • People whose services are necessary to conduct hearings and ensure orders of an independent judiciary are enforced, including but not limited to: the administration of justice; criminal law; family law; and courts (for example, prosecutors, legal aid and duty counsel, defence counsel or their representatives, sheriffs, court staff and victim support services).
  • Probation officers
  • Corrections officers and employees of correctional facilities
  • Veterinarians, veterinary technicians and necessary support staff
  • Workers essential for assistance programs and government payments
  • Workers supporting settlement and resettlement programs for newcomers
  • Janitorial and cleaning services, including dry cleaners, laundry service providers, laundromats
  • Workers who ensure the health and welfare of animals, including boarding kennels, stables, animal shelters research facilities and other service providers
  • Workers who supply office products and services, including providing computer products and related repair and maintenance services, for people working from home and for essential businesses.
  • Workers needed to operate hotels, motels, shared rental units and similar facilities, including student residences.
  • Workers who provide products and services that support research activities.
  • Workers in land registration services, real estate agent services, and moving services
  • Workers in hardware stores and construction material suppliers who provide hardware products necessary to the essential operations of residences and businesses as well as safety supplies (for example, work clothes) and personal protective equipment.
  • Workers who ensure continuity of supply of aggregates to support critical infrastructure repairs and emergency response requirements (for example, sandbags, armoured stone barriers).
  • Professionals and workers who provide accounting, legal, engineering, security services, staffing, inspection and translation services.
  • Workers who provide sale, rental and leasing services including motorized and non-motorized vehicles, commercial, heavy and light industrial machinery and equipment rental.
  • Workers who supply those providing essential services with support, supplies, systems or services including processing, packaging, distribution, delivery and maintenance necessary to operate.

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