As the Government of Yukon's user experience (UX) manager I spend a lot of time immersing myself in user feedback.
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January 23, 2024
We have some user research (UX) projects coming up in the next 2 months and we’re recruiting participants. These UX studies will be on a reservation system and government websites.
We use UX research data to:
November 15, 2023
In typical Canadian fashion I'm leading off with an apology. I completly missed our team's quarterly update from this past summer so I’ve combined it with our fall update.
October 2, 2023
Last winter and spring I was thinking about ways to broaden our team's UX offerings. We're always looking for ways to grow and improve how we support our department clients.
May 26, 2023
It’s once again time for an update on public-facing digital services and websites we are working on. For this update this includes websites and transactional services.
February 20, 2023
We are looking for an Open data project manager to join the eServices team.
February 14, 2023
The eServices team is now hiring eServices Delivery Managers. These jobs are posted as a 2-year term, but we would also consider a temporary assignment.
January 26, 2023
eServices for Citizens write these quarterly updates about what public-facing digital services and websites the Government of Yukon is working on. For this update this includes websites and transactional services.
January 19, 2023
We’ve launched a new service called MyYukon today. MyYukon is the Government of Yukon’s identity management program. This is the government's first step to modernize how people access digital services.
September 7, 2022
This year we blinked and summer was gone! We quite busy this summer and as a result, we missed our usual quarterly blog post. So we’ve rolled that into our fall 2022 update.