Information current

October 26, 2021

There are exposure notices in our community. Keep practising the Safe 6 plus 1. For COVID-19 medical questions, phone 811; for non-medical COVID-19 questions email covid19info@yukon.ca.

Get your COVID-19 test results and find out what they mean

Now that you have your COVID-19 test results, what do you do? The answer depends on your reasons for self-isolation and your symptoms.

Get a COVID-19 test result

You’re self-isolating for reasons other than this test

You may self-isolate for many reasons. These can include:

  • you’re a contact of COVID-19; or
  • you’re self-isolating after travel.

If you’re self-isolating for a reason other than this test, then continue to follow that self-isolation. You must do this even if your test is negative.

You’re only self-isolating for this test and your result is negative

If your test result is negative and you are not self-isolating for another reason, your next step will depend on your symptoms.

Review your symptoms

Many medications can make you feel better by masking symptoms. You must review your symptoms without the use of over-the-counter medications. These include:

  • sore throat lozenges;
  • cough medications; and
  • cold medications.

If you’ve been taking any of these medications for this illness:

  1. Stop your medication for 24 hours.
  2. Review your symptoms.

If you’re unsure how to assess your symptoms, phone Yukon Communicable Disease Control (YCDC) at 867-667-8323 or toll free 1-800-661-0408, extension 8323.

What are your symptoms?

  1. Think about your symptoms now as compared to what they were when you were tested.
  2. Choose the situation that best matches your own from the list below.
Your symptoms are fully gone

As long as you are not self-isolating for a different reason:

  • you can stop self-isolating; and
  • return to your regular activities.
Your symptoms are improving, but some are still noticeable

You’ll need to continue self-isolating until the symptoms have gone away.

You can stop self-isolating and return to regular activities, as long as:

  • your symptoms have gone away; and
  • you are not self-isolating for a different reason.

Runny nose

You may return to your regular activities if your only symptom is a runny nose that’s:

  • mild; and
  • not getting worse.

Vomiting and/or diarrhea

You should stay home and away from others until 24 hours have passed since your last episode. Afterwards, you can return to your regular activities.

Your symptoms are the same as when you were tested
  1. A health-care provider will need to reassess you.
  2. You must continue to self-isolate.
  3. To find out what you should do next:
    • contact your health-care provider;
    • phone 811; or
    • phone Yukon Communicable Disease Control 867-667-8323, or toll free 1-800-661-0408 extension 8323.
You developed new symptoms after your test
  1. A health-care provider will need to reassess you.
  2. You must continue to self-isolate.
  3. The health-care provide may recommend re-testing for COVID-19. Contact your health-care provider, phone 811 or YCDC 867-667-8323 to find out what you should do next.
1 or more of your symptoms have gotten worse
  1. A health-care provider will need to reassess you.
  2. You must continue to self-isolate.
  3. To find out what you should do next:
    • contact your health-care provider;
    • phone 811; or
    • phone YCDC 867-667-8323, or toll free 1-800-661-0408 extension 8323.
It’s hard to tell or you’re not sure

It's very important that you speak with a health-care provider if you're unsure. This will protect:

  • your health;
  • the health of your family and friends; and
  • the health of your community.

If you were tested in rural Yukon, contact your local primary health-care centre or medical clinic.

If you were tested in Whitehorse, phone YCDC 867-667-8323 or toll free 1-800-661-0408 extension 8323.

When will your results be available?
  1. Your test arrives at Whitehorse General Hospital.
  2. Special lab technicians process your test.
  3. Your test generally leaves from Yukon for Vancouver in the early morning.
  4. Your sample arrives in Vancouver in the early afternoon.
  5. Your lab result will usually available 24 to 48 hours after arriving in Vancouver.

If you live in rural Yukon, ask your health-care provider about when your test results will be available.

Contact us if you have not received your result within 72 hours after your test’s arrival in Vancouver.

If you were tested in rural Yukon, phone:

If you were tested in Whitehorse, phone YCDC 867-667-8323.

As long as you are not self-isolating for a different reason:

  • you can stop self-isolating; and
  • return to your regular activities.

You’ll need to continue self-isolating until the symptoms have gone away.

You can stop self-isolating and return to regular activities, as long as:

  • your symptoms have gone away; and
  • you are not self-isolating for a different reason.

Runny nose

You may return to your regular activities if your only symptom is a runny nose that’s:

  • mild; and
  • not getting worse.

Vomiting and/or diarrhea

You should stay home and away from others until 24 hours have passed since your last episode. Afterwards, you can return to your regular activities.

  1. A health-care provider will need to reassess you.
  2. You must continue to self-isolate.
  3. To find out what you should do next:
    • contact your health-care provider;
    • phone 811; or
    • phone Yukon Communicable Disease Control 867-667-8323, or toll free 1-800-661-0408 extension 8323.

  1. A health-care provider will need to reassess you.
  2. You must continue to self-isolate.
  3. The health-care provide may recommend re-testing for COVID-19. Contact your health-care provider, phone 811 or YCDC 867-667-8323 to find out what you should do next.

  1. A health-care provider will need to reassess you.
  2. You must continue to self-isolate.
  3. To find out what you should do next:
    • contact your health-care provider;
    • phone 811; or
    • phone YCDC 867-667-8323, or toll free 1-800-661-0408 extension 8323.

It's very important that you speak with a health-care provider if you're unsure. This will protect:

  • your health;
  • the health of your family and friends; and
  • the health of your community.

If you were tested in rural Yukon, contact your local primary health-care centre or medical clinic.

If you were tested in Whitehorse, phone YCDC 867-667-8323 or toll free 1-800-661-0408 extension 8323.

  1. Your test arrives at Whitehorse General Hospital.
  2. Special lab technicians process your test.
  3. Your test generally leaves from Yukon for Vancouver in the early morning.
  4. Your sample arrives in Vancouver in the early afternoon.
  5. Your lab result will usually available 24 to 48 hours after arriving in Vancouver.

If you live in rural Yukon, ask your health-care provider about when your test results will be available.

Contact us if you have not received your result within 72 hours after your test’s arrival in Vancouver.

If you were tested in rural Yukon, phone:

If you were tested in Whitehorse, phone YCDC 867-667-8323.