Access information held by the government

Requesting information

Personal information

You can come into any of our offices or call departments directly to ask about your personal information.

Program information

Government of Yukon's public reports, data and publications are also available in many of our offices and on our website.

Submit an access to information request

If you can't find the information you're looking for, you can submit an access to information request.

  1. Complete and submit an access to information request.
  2. Your request is sent to the appropriate government department or corporation and they will find the information if it's available.
  3. The cost to submit a request depends on the number of hours it takes to fulfill.
    • If it takes less than 3 hours to process there is no charge.
    • If it takes more than 3 hours you may have to pay for photocopies, as well as an hourly rate. We will tell you about the fees before we process your request.
  4. You can expect a response within 30 calendar days.
    • We may extend this deadline for more complex requests.
    • We will let you know if we were able to locate your record. In some cases you may be able to access some records and not others.
    • We will explain the details when we contact you.
  5. If you aren't satisfied with our response, you can request the Information and Privacy Commissioner review your application.

What information can I request?

  • Personal information. This is information about you that a government department or corporation holds. Also, if the information is inaccurate, you can correct or update this information by requesting a correction to your personal information.
  • Personal health information. This is information about you that's held by the Department of Health and Social Services or the Yukon Hospital Corporation. You can access it by submitting a personal health information request.
  • Program information. This is information about government programs, projects and operations.

What information can't the government release?

  • Other people's personal information.
  • Information that would promote or damage a company's business interests.
  • Cabinet documents going back 15 years, including documents used to make cabinet decisions.
  • Information that could risk public safety or compromise government operations.
  • Other types of information as outlined in the Access to Information and Protection of Privacy Act.