If you're planning a visit, make sure it's approved by Corrections first. A parent or legal guardian needs to accompany any visitors under 19 years of age. Each visit is 1 hour long, and we ask that you arrive 15 minutes early.
To get on the visitor list:
- The inmate submits a list of visitors' names.
- We review the list.
- Reception contacts you after you're approved and directs you to fill out a visitor application form.
Get approval to visit an inmate
- Once you're on the approved visitor list, download and complete the visitor application form.
Submit the form by email, fax or in person.
Email: [email protected]
Fax: 867-455-2992
In person: Whitehorse Correctional Centre at 25 University Dr. in Whitehorse between Monday and Friday, from 8 am to 4:30 pm, except on statutory holidays.
Forms do not need to be resubmitted during an inmate's custodial time.
Book a time to visit an inmate
To book a visit, you must phone Monday through Friday between 8 am and 4 pm, and at least 24 hours in advance.
Phone: 867-455-2900 or toll-free in the Yukon 1-800-661-0408
Email: [email protected]
If you want to visit on the weekend
Phone or email by 4 pm on Friday.
We ask that all visitors arrive 15 minutes before their visit.
- Weekends and holidays
- 1:30 pm to 2:30 pm
- 3 pm to 4 pm
- 5 pm to 6 pm
- 6 pm to 7 pm
- Weekdays
- 3 pm to 4 pm
- 5 pm to 6 pm
- 6 pm to 7 pm
What to bring
You'll need government-issued photo identification.
What to do when you arrive
- Sign-in at the reception desk.
What to expect
You'll be:
- screened for security clearance; and
- searched; or
- scanned.
Visits to an inmate are secure with a physical barrier.
An inmate can request an open visit without a physical barrier.
Follow the correctional officer's directions or instructions at all times.
Rules for visitors
Visitors are expected to act appropriately during visits.
Ensure you are appropriately dressed.
Visitors cannot wear:
- hats;
- sleeveless tops;
- shorts;
- short skirts; or
- clothing with slogans or graphics related to:
- criminal activity;
- alcohol; or
- drugs.
There is no physical contact allowed between the visitor and the inmate.
If accompanying a child to an approved, open visit, the child is permitted to sit on the incarcerated parent’s lap.
What about an emergency or special visit?
Talk to the officer in charge about your request.
Corrections can deny a visit or suspend visiting privileges for the following reasons:
- Insufficient Identification
- Inappropriate clothing
- Refusing to submit to a scan or search
- Intoxication
- Loud or unruly behaviour, abusive language, excessive complaining
- Excessive physical contact between visitor and inmate
- The inmate refuses to see the visitor
- Outstanding charges, warrants or court-ordered restrictions;
- Under investigation for illegal activity
- In possession of contraband
- Negative influence on the rehabilitation of the offender
- Threat to the security of the correctional centre
If you're denied visiting privileges
We provide you with the reason in writing. You can appeal that decision to the superintendent.
How to appeal a decision
The visitor or inmate may appeal the suspension or restriction of visiting privileges.
- Submit your appeal in writing to the superintendent within 14 days of receiving the written letter.
- The superintendent will review the appeal and provide a response within 14 days of receiving the letter.
For questions about visiting an inmate, email [email protected], phone 867-455-2900 or call toll free in the Yukon at 1-800-661-0408.