Apply for a collection agency licence

  1. Determine if your agency’s eligible
  2. Complete the application form
  3. Provide all other supporting documents required
  4. Pay your fees
  5. Submit the complete application package

  1. Determine if your agency’s eligible

    All collection agencies doing business in Yukon must hold a licence.

    We accept new collection agency applications on an ongoing basis. You must renew the agency licence every year. All collection agency licences expire annually on June 30.

    Eligibility

    You can apply for a collection agency licence if your business meets the following requirements.

    • The business is registered under Yukon’s Partnership and Business Names Act or the Business Corporations Act.
    • The business keeps a trust account in a bank or trust company in Yukon.
    • The business has appointed an auditor.
    • All employees collecting on behalf of the business hold a Yukon collection agent licence.

    If you've had any complaints, disciplinary or criminal action against you:

    • we will assess your eligibility for registration or licensure on a case-by-case basis; and
    • you may not be approved for registration or licensing.

     


  2. Complete the application form

    Download the application form.

    Complete all sections of the form. Do not leave a section blank. Enter “not applicable” when it’s relevant. We may return incomplete applications.

    Tips

    • An agency owner, partner or member of the board of directors must complete the application form.
    • The applicant must also sign the form’s statutory declaration in front of a notary public or commissioner of oaths.
    • The notary or commissioner must also sign the declaration.

  3. Provide all other supporting documents required

    Current photo ID

    • The person who signed the application's statutory declaration must provide 1 copy of current photo ID.
    • The ID must be issued by a territorial, provincial or federal government body.
    • The ID must show the person’s current legal name.
    • We do not accept a healthcare card as a form of ID.

    Proof of business registration


  4. Pay your fees

    Fees

    Annual collection agency licence fee: $350.

    How to pay

    You can pay by:

    • cheque;
    • credit card;
    • cash; or
    • debit.

    Cheque

    • Complete the payment information form.
    • Provide a cheque in the appropriate amount made out to the Government of Yukon.
    • After we issue your licence, we'll cash your cheque.

    Credit card

    • Complete the payment information form.
    • If you submit your application in person, by courier or mail, you may include your credit card info on your payment information form.
    • If you submit your application by email or fax, do not include your credit card information on your form. We'll contact you for your credit card info.
    • After we issue your licence, we'll take payment.

    Cash or debit

    • You can only pay by cash or debit if you can pay in person at our office in Whitehorse.
    • Complete the payment information form.
    • We'll hold your licence at our office after we issue it.
    • We'll take payment by cash or debit when you pick it up.

  5. Submit the complete application package

    Prepare your application package

    Your complete application package must include:

    • the completed application form;
    • all supporting documents; and
    • the payment form.

    We typically process applications within 10 business days. We will confirm the agency has met all legal requirements before issuing a licence. We may return the application if the agency has not provided all the required documentation.

    How to submit 

    • In person or by courier at 307 Black Street, Whitehorse Y1A 2N1. We're open Monday through Friday from 8:30 a.m. to 4:30 p.m.
    • Mail:
      Government of Yukon
      Professional Licensing and Regulatory Affairs (C-5)
      Box 2703
      Whitehorse, Yukon Y1A 2C6

Contact 

For questions about applying for a collection agency licence, email collections.plra@gov.yk.ca, or phone 867-667-5111, toll free in Yukon 1-800-661-0408, extension 5111.