Renew a collection agency licence

  1. Determine if your agency’s eligible
  2. Complete the renewal application form
  3. Pay your fees
  4. Submit your complete renewal application package
  1. Determine if your agency’s eligible

    All collection agencies doing business in Yukon must hold a licence and renew it every year.

    Renewal period

    All collection agency licences expire annually on June 30. Submit your agency’s renewal application before June 1. This will ensure we can process the application before the agency licence expires.

    It’s illegal to work in the new licence year before we have issued your new licence.

    Eligibility

    You can apply to renew your collection agency’s licence if the agency meets all the following requirements.

    • The agency holds a current Yukon collection agency licence.

    • The agency submitted its annual financials to Professional Licensing and Regulatory Affairs. The agency must have submitted these no later than 3 months after its fiscal year end.

    • The agency is currently registered under Yukon’s Partnership and Business Names Act or the Business Corporation Act.

    • All employees collecting for the agency hold current Yukon collection agent licences.

     

  2. Complete the renewal application form

    Complete all sections of the renewal application form. Do not leave a section blank. Enter “not applicable” when it’s relevant. We may return incomplete applications.

    Tips

    • An agency owner, partner or member of the board of directors must complete the renewal application.

    • This person must also sign the form’s statutory declaration in front of a notary public or commissioner of oaths.

    • The notary or commissioner must also sign the declaration.

     

  3. Pay your fees

    Fees

    Annual licence fee: $350.

    How to pay

    You can pay by:

    • cheque;

    • credit card;

    • cash; or

    • debit.

    Cheque

    • Complete the payment information form.

    • Provide a cheque in the appropriate amount made out to the Government of Yukon.

    • After we issue your licence, we'll cash your cheque.

    Credit card

    • Complete the payment information form.

    • If you submit your application in person, by courier or mail, you may include your credit card info on your payment information form.

    • If you submit your application by email or fax, do not include your credit card information on your form. We'll contact you for your credit card info.

    • After we issue your licence, we'll take payment.

    Cash or debit

    • You can only pay by cash or debit if you can pay in person at our office in Whitehorse.

    • Complete the payment information form.

    • We'll hold your licence at our office after we issue it.

    • We'll take payment by cash or debit when you pick it up.

  4. Submit your complete renewal application package

    Prepare your renewal application package

    Your complete application package must include:

    • your completed application form;

    • all supporting documents; and

    • your payment form.

    We typically process applications within 30 business days. We'll confirm you've met all legal requirements before issuing a licence. We may return your application if you’ve not provided all the required documentation.

    How to submit 

    You must submit your application package either in person, by courier or by mail.

    • In person or by courier at 307 Black Street, Whitehorse Y1A 2N1. We're open Monday through Friday from 8:30 a.m. to 4:30 p.m.

    • Mail:
      Government of Yukon
      Professional Licensing and Regulatory Affairs (C-5)
      Box 2703
      Whitehorse, Yukon Y1A 2C6

     


Contact 

For questions about renewing a collection agency licence, email collections.plra@gov.yk.ca, or phone 867-667-5111, toll free in Yukon 1-800-661-0408 ext. 5111.