Hearing Services provides hearing testing and support.
Do you need a referral?
You do not need a referral for any services provided through Hearing Services. If you would like to self-refer or make an appointment for a dependent, phone 867-667-5913. You'll be asked to complete a short screening questionnaire by phone.
What hearing services can you get?
- Hearing-loss evaluation
- Newborn hearing screening
- Hearing-aid consultation and fitting
- Hearing-aid repairs
- Assistive-listening device
- Custom earplugs for swimming, sleeping, musicians and working in noise
Drop-in for basic hearing-aid clean and check
When: Monday to Thursday from 1 p.m. to 1:45 p.m.
Availability: 1st-come, 1st-served basis
During the COVID-19 pandemic we're practising social distancing in our office. You can drop off your hearing aid at the times above and pick it up the next business day by 5 p.m.
If you cannot leave your hearing aid or cannot easily access the clinic, please phone our office 867-667-5913. You can schedule a 15-minute repair-while-you-wait appointment.
Hearing screenings in the communities
Rural services are provided mainly through the community health nurses. Each health centre has access to hearing-screening equipment for newborns and kindergarten children. If you live in a community and are coming to Whitehorse, we'll try to co-ordinate your hearing appointment with your other appointments.
Funding source that help pay for hearing aids
If you need hearing aids and have a referral, you may be eligible for funding. Check with the individual funding sources below for eligibility and restrictions.
First Nations people
Health Canada's Non-insured health benefits for First Nations and Inuit
Yukon Health Care Insurance Plan for seniors on Pharmacare. You can get up to $600 for 1 hearing-aid.
Children under 16 years of age
Chronic diseases program
When should you see your doctor?
- Where there's excessive wax or a foreign body in the ear.
- If there's a visible deformity of the ear.
- If there's pain or discomfort in the ear.
- Where there's discharge or drainage from the ear.
- Where there's dizziness.
- If you experience sudden, unexplained, and severe hearing loss in 1 ear, seek emergency medical services.
If you have questions, phone 867-667-5913 or phone toll free in Yukon, Nunavut and Northwest Territories 1-800-661-0408 extension 5913. Or, drop in to our office. It's open Monday through Friday from 8:30 a.m. to 5 p.m. We're closed for lunch between 12 p.m. and 1 p.m.
In person: 2nd floor, Royal Bank Building, 4114-4th Avenue in Whitehorse.