Place a liquor order or return liquor

Licence and permit holders

In Whitehorse

1. Complete the order request form.
2. Place your order.
   In person: 9031 Quartz Road in Whitehorse
   Email: [email protected]
   Fax: 867-667-8846
3. Allow a minimum of 24 hours prior to pick up.
4. Pick up your order at 9031 Quartz Road, Monday to Friday from 8 am to 4 pm.

In the communities

1. Complete the order request form.
2. Place your order in person at your community Yukon Liquor Corporation Liquor Store.
3. We fill orders a minimum of 24 hours before pick-up. Pick up your order at the liquor store you placed it with.

Returns for products we regularly stock

1. Check that the product is eligible for return before dropping it off. Contact the Yukon Liquor Corporation community store you purchased from, or in Whitehorse, use the email address above.

   Staff can provide more information on eligibility. Some examples include:

   a) A defective product is eligible for return if the Yukon Liquor Corporation determines that the quality issue or damage happened before you received the product. 

   b) A product that is not in saleable condition because the Yukon Liquor Corporation determined that it has been opened, tampered with or deteriorated after you received it, is not eligible for return.

2. You'll be issued a refund cheque made out to the person whose name appears on the permit or liquor licence under which the order was originally placed. Returns worth more than $750 will be charged a 10 per cent restocking fee plus 5 per cent GST on the entire amount returned.

Place a special order for a product we do not carry

Requirements

• Order at least 3 weeks before you need your order. This will account for product availability and shipping.
• A minimum order quantity. This quantity will be confirmed by store staff but in most cases the minimum quantity will be 1 shipping unit which means 12 bottles of wine or 2 to 12 packs of beer or coolers per product type. The staff at your local Yukon Liquor Corporation Liquor Store can help determine what the shipping unit is for the product you want to special order.
• We require a 50 per cent deposit when you place your order.

Place a special order

1. Complete the order request form.
2. Place your order.
   In person: At your local liquor store.
   Email: [email protected]
   Fax: 867-667-8846
3. We'll let you know when your order will be ready and you can pick it up at your local liquor store.

Special order returns

1. Check that the product is eligible for return before dropping it off. Contact the Yukon Liquor Corporation community store you purchased from, or in Whitehorse, use the email address above.

• Licence holders may be able to return special orders for the following reasons: 
  a) The product was beyond its expiry date or best before date on the day you received the product.
  b) The Yukon Liquor Corporation determines that the product had a short shelf life on the day you received the product.
  c) The product is defective and the Yukon Liquor Corporation determines that the quality issue or damage happened before you received the product. 
• Permit holders may be able to return special orders that are in saleable condition (unopened, original packaging, with no deterioration) at the Yukon Liquor Corporation's discretion. 
  
  2. A 10% restocking fee will be applied for product returns with a pre-tax total of more than $750.00. 

Find liquor products and prices

Find liquor products and prices offered by the Yukon Liquor Corporation.